Warren Henry Auto Group in Miami including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

2300 NE 151st St
Miami, FL 33181

Get Directions

Sales: 877-457-6217

Used Cars: 888-832-3340

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 7:30am – 5:00pm

Reviews of Warren Henry Auto Group

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

532 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

STAY AWAY

Reviewed by JB from Weston, FLAugust 09, 2022

My wife took in her 2018 LandRover Discovery for a recall and new brake pads. They charged her $2500 for brakes, rotors and new drums.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We appreciate your feedback and strive for excellence in the quality of service we provide. The departmental manager would like to contact you if you will provide your information or you can give us a call at (305) 907-6535. Once again, we thank you for taking the time to let us know how we may improve our processes to better serve you.

Overall Facilities 4

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Exceptional

Reviewed by Rene Seghini from Miami, FloridaJune 11, 2022

Excellent service and exceptional customer service received by Mr. Claudio Zullo. Absolutely no complains, everything was done on time. I am very satisfied and impressed.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for taking the time to share your review! We pride ourselves on providing excellent customer service to our clients and look forward to having the opportunity to serve you in the future. Please "Like" us on FaceBook or follow us @WarrenHenryAuto on Instagram to stay current with all the Warren Henry Auto happenings.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Terrible Service and treatment

Reviewed by Kemal Onder from Miami, FLJune 08, 2022

I leased a brand new 2020 Range Rover Velar from this Auto group two years ago. Over the past two years I had so many bad experiences that I finally decided to write a review.. First the car started overheating around 8k miles…. I took it to the dealer and they said there was a recall and this was common…. My fiancé’s vehicle is a Mercedes’ and we’ve never had any issues with Mercedes vehicles we’ve owned currently or In the past for an engine or transmission related problems regardless of mileage… Range Rover started overheating engine at 8k miles… Anyway, they said there was a recall and they fixed it. Lately I took the car to service for sunroof shade not working.. I was assigned to a service person name Roman Hernandez. This guy is so arrogant and he sounds as if you are his employee the way he talks to you.. I’ve been paying close to $1000 for this car and I expected someone friendly and respectful yet it’s some guy with bad attitude who acts like he doesn’t even care... He said he would call me the same day to tell me about diagnostics and tell me how long it would take to fix.. he also guessed it would probably be 2-3 days to get this fixed. It’s been over 24 hours and I haven’t received a call. God knows when they will diagnose the problem and start working on it. I asked if I could get a loaner car cause I need to get to work, they told me they can reschedule my service appointment to august (in two months) and I can come back then.. Not only the service person I dealt with was unfriendly, cocky and unresponsive he was also building roadblocks not helping to fix my vehicle issue for a vehicle I bought from them. Finally I called the service manager, Luis chinea but he doesn’t answer and it goes to a voice mailbox that’s full. I am very upset.. You buy a Range Rover and the sales treats you like a king when they try to make a sale but once they sell you the car, service department treats you like garbage… It is not a 20k Kia we are talking about it’s a 80k Range Rover.. This is not the way to treat people.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We appreciate your feedback and strive for excellence in the quality of service we provide. We apologize for the inconvenience. Once again, we thank you for taking the time to let us know how we may improve our processes to better serve you.

Overall Facilities 1

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

About Warren Henry Auto Group

We are committed to providing you a truly exceptional experience and that means making sure you ALWAYS get more. When you buy or lease any new or used car from Warren Henry you get the car you want PLUS the Warren Henry ADVANTAGE too! It includes wheel repair key replacement and a best value guarantee! And there's more! Just speak to one of our customer service specialists for details.
We have been exceeding customer expectations in South Florida for over 40 years. Always the best price always the best service always Warren Henry.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top