Jaguar Land Rover Darien in Darien including address, phone, dealer reviews, directions, a map, inventory and more

1335 Post Rd
Darien, CT 06820

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Jaguar Land Rover Darien

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

59 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Terrible customer service.

Reviewed by Cnelson3802May 09, 2023

Terrible customer service. They texted me the night before my appointment and told me they wouldn't be able to provide me a loaner because of “supply chain problems”. I made the appointment 2 weeks in advance and waiting for a loaner. I texted the advisor back and agreed to move my appointment to 12 days later. He never responded to me. Now I have to call the Service Manager to figure things out. I would check out the Fairfield location instead of Darien.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, Your feedback is important to us here at Jaguar Darien and I would appreciate the opportunity to speak with you to address your feedback regarding your experience with our Service Team. Please email me with your preferred contact information. Thank you, Nick Hilton Jaguar Darien General Manager

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great Experience

Reviewed by Rod Young from Greenwich, CTNovember 21, 2022

I've been going to Land Rover Darien for years. The staff is always professional and attentive, and I've never had a service issue. Great dealership.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for taking the time to leave this positive rating, Rod. It was our pleasure to provide a top-notch Jaguar Darien experience. We hope you will come back to see us in the future.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

The service team led by Joseph Scaturchio is top notch

Reviewed by munkyboiNovember 06, 2022

The service team led by Joseph Scaturchio is top notch over there. My service advisor Paul Bialy provides excellent service with professionalism, courtesy and knowledge. I highly recommend this dealership.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hey there, and thank you for your recommendation to us at Land Rover Darien. Providing our customers with professionalism, courtesy, and knowledgeable services is what our staff is all about to provide top-notch experiences. We hope you have a fantastic day. See you again soon.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Jaguar Land Rover Darien

Land Rover Darien is nestled in the historical town of Darien on Connecticut's "Gold Coast" amongst the most affluent towns in the US.

Range Rover was added in 1987. As a member of the exclusive original Charter 11 Range Rover dealers appointed in the country we were the very first Range Rover dealer appointed in the US Dealer Number 101. Nick Hilton one of our more experienced employees was selected as Centre Manager responsible for the entire day to day operation.

Land Rover has kept its heart and soul in its off road capabilities while evolving into the world's premier luxury utility vehicle.

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