Cole European Jaguar-Land Rover in Walnut Creek including address, phone, dealer reviews, directions, a map, inventory and more

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2103 N Main St
Walnut Creek, CA 94596

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Sales: 925-357-3110

Used Cars: 925-357-9195

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:30am – 5:00pm
Tue 8:30am – 5:00pm
Wed 8:30am – 5:00pm
Thu 8:30am – 5:00pm
Fri 8:30am – 5:00pm
Sat Closed

Reviews of Cole European Jaguar-Land Rover

Overall Rating:

3.7 (out of 5)

67% recommend this dealer

3 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Awful experience

Reviewed by Disappointed 2019RRFebruary 15, 2019

Service light came on within 3 days. Got the total run-around and misinformation about the service status of the car. Scheduled the car for service. Car gave dash alerts and went into "restricted driving mode". Arrived for my appt, only to find out that my service advisor did not enter it in the system. They gave me a loaner car with a dead battery. I live 2 hrs from the dealership. Called and reported the problem and the service advisor didn't seem the least bit concerned that he sent me 2hrs away w a dead car. My car was in the shop for 4 days and I was left with a car that had to have a tow truck called every time it shut off. I told him I was worried about driving it back and he said as long as it had enough gas then he would not charge me for not stopping to refill it. Ridiculous trade off! Not worried about a customer traveling 2 hrs in a dead car but was willing to comp the gas. Sure enough the car died on the freeway (with the Eco-start turned off). Must have alternator issue or other computer issues, as well! Arrived to pick up my car frazzled from the experience only to deal with poor attitude of the service rep, who was on Facebook between phone calls. Encountered more issues regarding the sales person only delivering the car to me with half of the floor mats then conveniently forgetting about having them ready for me to pick up. This is my 5th Range Rover. I will never step foot in this dealership for sales or service again.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Jaguar F-Pace

Reviewed by MarkoAugust 09, 2017

Boris made this purchase very easy. He was very helpful and accommodating. The whole experience was very pleasing. Everyone was friendly and helpful. Boris the man to see if you are looking to purchase a Jaguar

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Painless buying experience!

Reviewed by 9er Fan! from San Mateo, CAMarch 19, 2012

Top notch dealership and staff. Positive buying experience.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Cole European Jaguar-Land Rover

Cole European has been serving the Bay Area's Jaguar and Land Rover needs Since 1963. Family owned since day one Cole European is here to help you land your next Jaguar or Land Rover today!

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