15500 Roscoe Blvd Van Nuys, CA 91406
Van Nuys, CA 91406

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Sales: 866-937-5294

Used Cars: 866-937-5294

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:30am – 1:00pm

Reviews of Land Rover Jaguar Van Nuys

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Pulled a hard credit inquiry on a POTENTIAL car purchase

Reviewed by Nitram_jinxMay 19, 2024

Pulled a hard credit inquiry on a POTENTIAL car purchase and then ghosted me. Luckily I'm a 800 scorer that the inquiry doesn't hurt. Got my car a week later elsewhere.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I would NOT recommend this service department to anyone.

Reviewed by Shahab October 12, 2023

I would NOT recommend this service department to anyone. Not sure what has happened to this place but Robert in service is an unreliable, unethical and the ultimate company man. Scheduled a service and reiterated multiple times I need a loaner, I get there at 9am, he looks over my needs and after realizing there isn’t money to be made, he tells me he doesn’t have a loaner car anymore. Made an ordeal over a loaner that I needed to get to work and pick up kids while they did warranty work on my car. This isn’t a Kia dealership, I expect a courtesy loaner while my $120,000 car gets worked on. Vic the service manager is really just a figure head, he doesn’t even have the decency to return a phone call. They used to be a good place but since Covid, it’s become a nightmare to deal with.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

These people have had my vehicle in service for over 100...

Reviewed by sgseliger23June 14, 2021

These people have had my vehicle in service for over 100 days. They do not answer their phone. They do not answer their email. Their service department is nonexistent. I am in active litigation against these clowns for stealing my property. Do not buy a Jaguar unless you wish to suffer greatly.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Land Rover Jaguar Van Nuys

OUR FAMILY-FRIENDLY CULTURE DRIVES OUR BOLD VISION BE THE BEST IN EVERY AREA OF OUR BUSINESS We will be the best and our customers will be first when we: Provide the most exceptional customer experience Be the best place to work Strongly supporting our community Working together as ONE Galpin, we can achieve this vision every day – one excellent customer experience at a time.

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