Jaguar Land Rover South Bay in Torrance including address, phone, dealer reviews, directions, a map, inventory and more

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3233 Pacific Coast Hwy
Torrance, CA 90505

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Sales: 877-600-7281

Used Cars: 888-702-1303

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Jaguar Land Rover South Bay

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

189 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Customer service is key!

Reviewed by Kn from L.A.September 04, 2021

Car Experience Shopping 103 We went to Range Rover Southbay. Jin was our sales guy. He was accommodating. I just didn’t like how he tried to push a 2019 Range Rover Sports with 46k miles on us. It sounded like it had 100k miles and needed a serious engine overhaul! Nice try Jin! We didn’t wanna buy someone’ troubles. We told you we weren’t interested. Second thing that bothered us was he kept calling us by the ring name. I mean, really? If you’re trying get ppl to buy your over priced cars you should at least try to remember their names. Any who, we tested the used range and the Jaguar f-pace. We chose the jag to buy. Long story short, Jin brought his financial manager to assist. We told him we r making a cash purchase. We didn’t even get to the amount we were offering. He shot it down like a black bear charging at him full blast! We didn’t even throw out a number. My sister thanked them for their time and we shook the dust off our feet. Duces!! As we are driving away, Tom calls us. He basically was trying to make up for his manager who tried to play serious hardball. My sister threw out a figure to him. He said he had to move some number around and would call us back. This was Wednesday late afternoon. Well, Tom didn’t call us. Jin called. My sister asked why Tom didn’t keep his word and call us back. He made some slight excuse for him. Then, he tried to convince us to pay over $60k for a car that has little to no backseat. Then, he tells us that’s it’s better to finance. LOL. Of course a salesman will tell you that because they can get serious money from,you by adding unnecessary things to your loan. He also said, it seems like whatever price they give us we don’t want to pay. Really! You’re right! It’s not about what sales people want you to pay. It’s what you’re willing to pay. We stood firm with our decision. It’s really unprofessional when your doing business and someone tells you they will call but and they don’t. They really weren’t trying to work with us. They wanted us to pay way more for a car due to the chip shortage. But what’s happening with the shortage has nothing to do with me. I’m not paying double just because you’re trying to squeeze every penny out of your customers and potential customers. That’s unethical.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi, we are deeply disappointed by your experience at Jaguar South Bay. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (310) 469-7171 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 2

Maximum rating = 5

1.5 (out of 5)

Terrible experience with my new car

Reviewed by Kristy Bird from COSTA MESAJanuary 27, 2021

My brand new car wont drive straight and this dealership doesn't want to help me! This is my 4th Ranger Rover and I have never experienced anything like this!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Kristy, we are deeply disappointed by your experience at Jaguar South Bay. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (310) 469-7171. We hope to hear from you.

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Worst Dealership

Reviewed by Saucy from Long Beach caNovember 20, 2020

Horrible horrible horrible dealership! Especially the finance department and Joel Vega is a piece .. ....! Liar I would so not recommend this dealership they could care less about you once they have your money. I wish I could give -0

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (310) 469-7171 -- we hope to hear from you soon.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Jaguar Land Rover South Bay

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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