A member of the Cars.com family
A member of the Cars.com family
1540 Jamboree Rd
Newport Beach, CA 92660
Sales: 949-274-8611
Used Cars: 949-531-6687
Sales Department
| Sun | 10:00am – 6:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | Closed |
See all dealerships near Newport Beach, CA that carry Jaguar, Land Rover
Overall Rating:
4.1 (out of 5)
75% recommend this dealer
145 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
My father has been a mechanic all of my life, so I grew
My father has been a mechanic all of my life, so I grew up in and around dealerships, making me quite familiar with their inner-workings. In all my years, I've never encountered such deplorable customer service as I have with Jaguar Land Rover Newport Beach. Phone calls, voicemails, emails, and text messages all go unanswered. Service has to be repeated multiple times to achieve resolution. And parts go unordered for months at a time. The only saving grace and shining star on their staff is service advisor Peter, who's been a gem to work with, and who's helped maintain my sanity. Were it not for Peter, I would find another way to have my Jaguar serviced.
Maximum rating = 5
Very professional and honest!
Very professional and honest! What more can you ask for from a professional car service department!
Maximum rating = 5
Poor management
This place has gone backwards for last couple years . Corporate management t seems to hide behind glass doors . We have tried to reach me Dan Daly and he does not respond . Perhaps they need to learn about service . 4 Rovers now we go to Mission Viejo location .
Dealer Response
Mr. Cook, we're disappointed to hear of the negative experience you had at our location. We take your feedback seriously and appreciate you bringing this matter to our attention. We'd like the opportunity to discuss this with you. In an effort to make things right, please reach out as soon as possible so we can ensure we have your proper contact information. We anticipate your reply. Johnica M., VIP Customer Representative youmatter@jlrnewportbeach.com
Maximum rating = 5
Welcome to Newport Beach Jaguar & Land Rover a premier luxury car dealership in Orange County that focuses on providing the highest quality of customer service. If you are looking for a vast selection of new and used Jaguar and Land Rover models at affordable prices then you are in the right place. Our beautiful Newport Beach dealership is filled with friendly and knowledgeable employees who are eager to assist you. At our OC dealership we believe in treating our customers like family with the respect and integrity they deserve.
Find out what your used car is worth with our appraisal tool.