Jaguar Land Rover Newport Beach in Newport Beach including address, phone, dealer reviews, directions, a map, inventory and more

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1540 Jamboree Rd
Newport Beach, CA 92660

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Sales: 949-274-8611

Used Cars: 949-531-6687

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Jaguar Land Rover Newport Beach

Overall Rating:

4.1 (out of 5)

75% recommend this dealer

145 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

My father has been a mechanic all of my life, so I grew

Reviewed by PyynkBOBJuly 25, 2022

My father has been a mechanic all of my life, so I grew up in and around dealerships, making me quite familiar with their inner-workings. In all my years, I've never encountered such deplorable customer service as I have with Jaguar Land Rover Newport Beach. Phone calls, voicemails, emails, and text messages all go unanswered. Service has to be repeated multiple times to achieve resolution. And parts go unordered for months at a time. The only saving grace and shining star on their staff is service advisor Peter, who's been a gem to work with, and who's helped maintain my sanity. Were it not for Peter, I would find another way to have my Jaguar serviced.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very professional and honest!

Reviewed by NickMay 13, 2022

Very professional and honest! What more can you ask for from a professional car service department!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Poor management

Reviewed by Mr Cook from Newport Beach May 07, 2022

This place has gone backwards for last couple years . Corporate management t seems to hide behind glass doors . We have tried to reach me Dan Daly and he does not respond . Perhaps they need to learn about service . 4 Rovers now we go to Mission Viejo location .

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Mr. Cook, we're disappointed to hear of the negative experience you had at our location. We take your feedback seriously and appreciate you bringing this matter to our attention. We'd like the opportunity to discuss this with you. In an effort to make things right, please reach out as soon as possible so we can ensure we have your proper contact information. We anticipate your reply. Johnica M., VIP Customer Representative youmatter@jlrnewportbeach.com

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Jaguar Land Rover Newport Beach

Welcome to Newport Beach Jaguar & Land Rover a premier luxury car dealership in Orange County that focuses on providing the highest quality of customer service. If you are looking for a vast selection of new and used Jaguar and Land Rover models at affordable prices then you are in the right place. Our beautiful Newport Beach dealership is filled with friendly and knowledgeable employees who are eager to assist you. At our OC dealership we believe in treating our customers like family with the respect and integrity they deserve.

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