A member of the Cars.com family
A member of the Cars.com family
Sales: 949-432-4087
Used Cars: 949-531-6687
Sales Department
| Sun | 10:00am – 6:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | Closed |
See all dealerships near Newport Beach, CA that carry Jaguar, Land Rover
Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.
Overall Rating:
1.7 (out of 5)
1 out of 6 people said they would recommend this dealer
WARNED STEALERSHIP
WARNING they are stealership 5 star for Sales but NEGATIVE star for finance Sold my car 5/29/21 and as of today 6/17/21 still haven't received my equity check. Called Finance Manager and they gave me a bunch of excuses with no definite answer when they will cut the check. This is my 3rd LR, LR Pasadena cut me the equity once I sold the car to them on spot. BE WARNED!
Maximum rating = 5
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Service Dep scam- DO NOT FALL FOR THE RODENT SCAM
I second the other review written by enonymous on DealerRater.com on July 2, 2020, I had same experience when then RUDE and ARROGANT service guy tried to belittle me with his "gross rodent infestation" scam!!, the guy did everything he could to embarrass me so I could fall for his crap, thinking I'm a high maintenance girl who owns a Range Rover and will feel embarrassed when he tells her about the crappy rodent that are living on her car engine!!, he was talking loud so other customers can hear him and I myself would agree to them cleaning the rodent thing for $800!, they actually wanted to charge me double of whatever the other reviewers below, just because I'm a woman!! I'm not letting this slides by, I will contact the FTC for this scam. Not only this, they played with the "service required" so it comes out after only 4000 or less miles when in fact, it should only comes out every 10,000 miles or one year mark! I will NOT let this slides, I'm going to talk to a lawyer to see what we can do about this scam.
Maximum rating = 5
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Sold car before I arrived
I made an appointment to view a used vehicle which I was fully prepared to purchase if everything looked like the photos but the vehicle was sold to someone else before I arrived. No one contacted me to let me know this so I wasted over 2 hours driving for nothing. My sales specialist who I had an appointment with didn't even know the vehicle had been sold. The lack of professionalism at this dealership is astounding. Many employees were walking around with their masks pulled down or not wearing one at all, one employee was walking around eating yogurt and chatting with multiple other employees like it was the employee break room. Overall very unprofessional- communication and customer service are not a priority at this dealership
Maximum rating = 5
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Welcome to Newport Beach Jaguar & Land Rover, a premier luxury car dealership in Orange County that focuses on providing the highest quality of customer service. If you are looking for a vast selection of new and used Jaguar and Land Rover models at affordable prices, then you are in the right place. Our beautiful Newport Beach dealership is filled with friendly and knowledgeable employees who are eager to assist you. At our OC dealership, we believe in treating our customers like family, with the respect and integrity they deserve.
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