Jaguar Land Rover Mission Viejo in Mission Viejo including address, phone, dealer reviews, directions, a map, inventory and more

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28701 Marguerite Pkwy
Mission Viejo, CA 92692

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Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 9:00am – 4:00pm

Reviews of Jaguar Land Rover Mission Viejo

Overall Rating:

4.3 (out of 5)

84% recommend this dealer

80 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

How buying a car SHOULD be !

Reviewed by Tom B from Orlando , FloridaMay 07, 2021

Let me begin by saying THANK YOU to all at MV Jaguar/Land Rover. I bought my vehicle out of state . Rockey worked hard to make a fair deal amd get the best financing available ( They even beat CapitalOne who I had for decades ). Rockey was very attentive and being an out of state purchase I had many questions. He was prompt with his replies via text and phone (even took time on his day off to tell me about the transport company and ship date from your dealership to me in FL, now that's DEDICATION!!) Jeff in Finance was great !! Took the time to explain the out of state vehicle registration and answered all my questions promptly . Thank you all for making the LARGEST vehicle purchase ever a smooth and top notch experience. I recommend those looking for the best give this dealership your business . You won't be disappointed. Kudos !! Well done and thank you for going ABOVE and BEYOND!!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

2.3 (out of 5)

Total Disappointment and a big Shame...

Reviewed by A.M. from Laguna Hills, CAMarch 10, 2021

Just purchased a used Range Rover Sport HSE and took it the MV location for the first time. Scott my service representative was cordial at the beginning to take the car in and test the car. Got a text after running the diagnostics and a list of recommended repairs. The total spend was almost $3300. Took the car and noticed the service light comes on after I start the car and then goes away after 5 sec or so. Contacted Scott to see if they can turn it off! Should have been turned off after all the checking! He stated, they can only turn it off if I do an oil change $295. I let them know the oil change was recently done at the Newport location before I just bought the car in Feb. and it will be due in about 15K miles. Could I pls come by and get it turned off? HE SAID NO! unless I do an oil change! It is ridiculous and it is a big shame for this type of a treatment! I guess it is all about money and zero service. Totally disappointed and I guess Newport location here I come! NOT GOOD.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 3

Maximum rating = 5

5.0 (out of 5)

CPO or Lemon: Update

Reviewed by Lan Hoang from Lake Forest, CAJuly 11, 2020

This is a follow-up to a review earlier this week regarding my CPO or Lemon review. We got a hold of the service manager and he was extremely sincere and honest about what had happened with the vehicle and the team was working to get all the new parts installed for me. I'm glad to report that my car was ready the following day and drove like new. I appreciate the team taking the time to triple check the vehicle and didn't rush to give me back the vehicle. I also want to give kudos to Kyle in service for remembering to replace the cover for my key which I forgot about. Honestly, it's the little things like this that counts so thank you Kyle! Now for the sales experience... I appreciate Adam reaching out to me and listening to my concerns. I even stopped by to see him at the dealership today since he was so nice and empathetic of my situation so I wanted to say "hi" in person. At the end of the day, I believe I made a good purchase and I would refer the dealership to my family and friends.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Jaguar Land Rover Mission Viejo

At Jaguar Land Rover Mission Viejo every pre-owned vehicle has a No Hassle-No Haggle Every Day Low Price. We do all the research so you always get the best value in your vehicle purchase. It is our goal to deliver the best value and the best service in your next purchase. We have a large selection of new Jaguar and Land Rover models not to mention quality pre-owned vehicles.

Ready to buy? Get a price quote before visiting the dealership.

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