Arrowhead Jaguar Land Rover in Glendale including address, phone, dealer reviews, directions, a map, inventory and more

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19350 N, AZ-101 Loop
Glendale, AZ 85308

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Sales: 602-767-4623

Used Cars: 602-767-4623

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Arrowhead Jaguar Land Rover

Overall Rating:

1 (out of 5)

0% recommend this dealer

3 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Phone Call from xxxx.

Reviewed by John Gilmore from Peoria AZJuly 05, 2022

After an OK visit to this dealership in February. We received a follow up call and told the sales person we were not interested at this time. We received a couple of other calls and contacted the caller. We then received a weekly annoying call. I contacted the sales manager and he could not identify the caller although I gave him the phone number. This is July and the calls continue. Should I contact the police!!??

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Liars

Reviewed by scott from Peoria, AZMay 26, 2022

Terrible experience. Do not buy a car here or have your car serviced here. They will lie to you. I purchased $50k used vehicle from this dealership, paid for the extended warranty and after less than 1 month of owning the car it needed service. I brought it to their service department to be repaired and I was assured by the service department it would be covered by the warranty. After two weeks of my car being in the shop I was informed that the warranty would in fact not cover the repair, leaving me with a $4k service bill for a car I hadn't even made a payment towards yet. Although I was told the service would be covered when I initially brought the vehicle in for service they refused to honor what they told me and additionally refused to offer any other solutions for me, a customer that just spent $50K at their dealership other than paying full price for the service repair. I owned the car for less than 1 month and I was stuck with a service bill for $4k even though I bought the extended warranty. I expect better from a Jaguar dealership. This location is no good. Terrible communication and no customer service. Buy from anywhere else.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Very poor customer service. Went to look at test driving...

Reviewed by Philgjetman25April 03, 2021

Very poor customer service. Went to look at test driving a red F-Type. A girl in a coral shirt and a boy came out to greet us at the car. Didn’t introduce themselves. Told her we were wanting a coupe but were still wanting to test drive this one. They just awkwardly stood there until I asked them if we could test drive and she said “ Well unfortunately we don’t have the car you’re looking for.” Completely awe struck. Then proceeded to say “Well if you need anything else let us know.” And just walked away. I would definitely stick with Jaguar of North Scottsdale or in Chandler. Even if we didn’t purchase a vehicle there, we would still be taking our car in for service at this location because it’s the closest to us. Now we’re even considering not taking our car in for service here. We’re cash buyers and they unfortunately lost our business.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Arrowhead Jaguar Land Rover

When you're looking for quality auto maintenance and repairs near Glendale you can always count on the professional technicians in our Jaguar service department as well where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today or purchase parts from us to handle maintenance and repairs on your own!

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