4902 Pacific Highway East
Fife, WA 98424

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Sales: 866-508-6496

Used Cars: 866-509-2492

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of INFINITI of Tacoma

Overall Rating:

4.6 (out of 5)

94% recommend this dealer

403 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Steve & Edward made buying a car easy and fun.

Reviewed by JFR from San Juan CountyApril 15, 2025

Steve & Edward made buying a car easy and fun. Having a car arrive in my driveway without the hassles of going to a dealership was dreamy actually! John & Dj were so kind, professional and we so appreciated them! Thank you to Corey and the team that made this happen! But especially to Steve that showed us buying a car in 2025 is a different experience! We look forward to the experiences of wear the car will take us now!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I’m extremely disappointed with the level of

Reviewed by luismortiz019April 10, 2025

I’m extremely disappointed with the level of professionalism from INFINITI of Tacoma at Fife, specifically regarding their handling of communication preferences. After clearly requesting to no longer receive text messages, I continued to receive unsolicited texts—particularly from Edward Ryle. It is both frustrating and unacceptable to have my request repeatedly ignored. This behavior demonstrates a lack of respect for customer boundaries and raises serious concerns about how this dealership handles customer privacy and consent. I expect a higher standard of professionalism from any business, especially one representing a luxury automotive brand. I strongly urge management to take this issue seriously and implement better practices around honoring communication preferences. Until then, I cannot recommend this dealership based on my experience.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Luis, I read your other review. Again, thank you for letting us know.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent experience purchasing a used car - thank you

Reviewed by JonMarch 22, 2025

Excellent experience purchasing a used car - thank you Jordan. Found perfect car for our son

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Jon, we really appreciate your feedback!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About INFINITI of Tacoma

INFINITI vehicles are known for their elegance, comfort, and class. It’s only fitting that the INFINITI buying experience should be equally refined. That’s what we deliver here at INFINITI of Tacoma at Fife. From the initial test drive through vehicle financing and maintenance, we make the process seamless. We welcome you to join us on our lot to see our selection of new INFINITI cars for sale. We’re pleased to offer all of your favorites, including the INFINITI Q50, INFINITI QX60, even an INFINITI QX50 for sale in Tacoma, WA. We also operate as your local used car dealership, where you can find additional options at a great value.

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