Sheehy INFINITI of Chantilly in Chantilly including address, phone, dealer reviews, directions, a map, inventory and more

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4145 Auto Park Cir
Chantilly, VA 20151

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Sales: 866-728-3963

Used Cars: 866-786-8313

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Sheehy INFINITI of Chantilly

Overall Rating:

4.3 (out of 5)

82% recommend this dealer

28 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.8 (out of 5)

READ the Sheehy DISCLAIMER on FEES first...

Reviewed by Bryan from Hagerstown, MDAugust 04, 2021

Make sure you actually READ the fine print disclaimers before wasting your time at Sheehy on any used vehicles! $799 Processing Fee $995 Freight Charge $300 Transfer Fee for moving their OWN inventory between dealerships. That's right.... $2,094 extra. On top of the $3k-$5k used car mark-up. No haggling? Yeah, right. Plenty of other dealerships not swindling potential customers. Good thing you're located in Chantilly where the rich and gullible pay your outrageous add-ons.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 3

Customer Service 3

Buying Process 3

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

2018 Q50

Reviewed by Jeryl and Joshua from ChantillyMay 22, 2021

Oleg Tikhonov and Billy Pelaez took excellent care of my son and I in the purchase of a 2018 Q50. I would recommend them to many people.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Jeryl And Joshua, we are so happy to read such a great review about Sheehy INFINITI Of Chantilly! Please don't hesitate to reach out to us if there's anything more we can do!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Won't honor pricing from their own deal sheet

Reviewed by MKIndy from Indianapolis, IndianaApril 21, 2021

I filled out a deal sheet on Sheehy's website that showed a dealer discount and an Infiniti rebate/discount. The salesperson on the phone said that price would not be honored and that the vehicle I was asking about was not even available. He proceeded to tell me that they would only honor one of the deal sheet discounts, so that the final price of the car was actually $10,000 higher than the price submitted with my online "order". This is a classic bait and switch and this place strikes me as incredibly shady. I won't be purchasing anything from these folks.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi Mkindy, we regret to hear about this experience. Thank you for bringing this to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (703) 372-0381.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Sheehy INFINITI of Chantilly

We have a dedicated staff with many years of new and used Infiniti sales and service experience striving to satisfy your needs. Please browse our online inventory set up a test drive or schedule a service appointment with our easy to use online forms. Your satisfaction is our number one concernwe look forward to the opportunity to assist you with any of your automotive needs.

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