Passport INFINITI of Alexandria in Alexandria including address, phone, dealer reviews, directions, a map, inventory and more

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160 S Pickett St
Alexandria, VA 22304

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Sales: 571-290-4953

Used Cars: 571-257-2857

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Passport INFINITI of Alexandria

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

209 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best Experience Ever

Reviewed by K. Reid from Temple Hills, MDAugust 24, 2021

The people are so friendly, so fair, and so knowledgeable. Gary and Betty are my favorites. They make you feel like family. I will always make Passport of Alexandria my first choice.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much for sharing your experience. We are happy to hear of the outstanding customer service you received and look forward to seeing you again. Congrats on your purchase and thank you for choosing Passport!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Excellent service 👏

Reviewed by Outstanding service every time we visit the dealership whether it is for service to our vehicle or purchasing a car. from Washington, DCAugust 10, 2021

Everyone makes you feel that your are a valuable customer from the time I walk through the door for service until the time I leave the dealership.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for sharing your positive experience! We look forward to seeing you again.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great service for my recall!

Reviewed by Cloknem from Fort Washington, MdJune 17, 2021

To Brenda and Gary my thanks! You two are true ambassadors for the Passport Infiniti brand! Brenda reentered my online reservation for my specific purpose in going into the dealership. Her customer service was above and beyond my expectations. Gary was very professional and knowledgeable about this recall and he assured me that my Red Sport was going to run as good as the last one. As usual, he was correct!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for sharing your positive experience! We look forward to seeing you again.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Passport INFINITI of Alexandria

Passport INFINITI of Alexandria offers many automotive products and services to our Alexandria VA area customers. From quality new INFINITI vehicles to used cars we know anyone looking for a vehicle in Alexandria VA will likely find what they want at our dealership. We carry a comprehensive line of INFINITI vehicles including Q50 G37 M37 QX30 QX50 QX60 and QX80 making us a good choice as your INFINITI car dealer. Our services include trusted INFINITI car repair original INFINITI parts and financing to help our customers purchase the car of their dreams. Call or come visit. We look forward to helping you with your automotive needs.

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