INFINITI
New Car Dealership in Salt Lake City, UT
Overall Rating
4/5
Read dealer reviews
The newly remodeled Tim Dahle INFINITI is proud to be an automotive leader in our community. Since opening our doors, Tim Dahle INFINITI has maintained our solid commitment to our customers, offering a wide selection of new luxury vehicles and pre owned well cared for lease returns and rigidly inspected quality trade ins.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you!
Tim Dahle INFINITI's service reps and mechanics are INFINITI trained and utilize the latest cutting edge technology to keep your car running smoothly.
Tim Dahle INFINITI Reviews
Overall Rating
4/5
21 out of 29 people recommended this dealer
Worst car purchase I have had
Reviewed by Jake S.
in SLC, UT
September 15, 2020
I purchased a used car from Tim Dagle infinity on 6/20/20. I have purchased three cars before this and have never had this bad of an experience. My problems started because they sold me a trade-in vehicle that they did not have the title for (the person who traded it in did not even have the title). They did not tell me this when that sold me the car. It has been 90 days since I purchased the vehicle, and they still do not have the title for the car they have sold me. I am not sure how this happens, but it seems very sloppy for a "luxury" car dealership. This especially bugs me because they have a paperwork fee of $298. I feel like this amount of money should ensure they do the paperwork in a timely manner. This has been my main issue, three months have gone by, and I still don't have a title or plates.
Another thing I learned from this car purchase is to take the car to get a prepurchase inspection to a trusted place (I like Slaugh's car care). I was foolish enough not to because the salesperson, Kayne Griffin, assured me they do not "sell bad cars, they a luxury car dealership." The salespeople here sell high-value cars and are skilled salespeople. My AC compressor leaked all the refrigerant in the system within a few days of driving it off the lot. There was a significant leak in the compressor, and the cost to repair the AC is $1073. It seems clear to me that they charged the AC system before the test drive, so the AC would work for a bit during the test drive and cover up the problem. I got the car inspected, and other issues they did not mention were: leaking head gasket, bad rear strut, and leaking clutch hydraulic line (this one is dangerous).
Lastly, don't bother waiting around for them to "detail" your car. They did a laughable job. I regrettably forgot to take a picture before I cleaned it, but there was a lot of grime everywhere.
Anyways, thanks for reading.
Excellent
Reviewed by Ivan
in Salt lake
June 16, 2020
All I got to say is that Mrs. Olease is a blessing !!!
I highly recommend her to anybody looking for a great car she is honest and sincere
Disappointed
Reviewed by Disappointed
in Remote
May 10, 2020
Wow, this dealership must do so much business they don't have the want or need give their attention to remote buyers. We were in the middle of closing a deal when we were told by the finance department we would get a call the following day. That never happened (now 3 days later), so we started calling and leaving messages, not only for our finance contact, but the salesman we were dealing with as well. SIX phone messages including one to the general manager, and not a single return call. There is the possibility the gal who answered the phone sounded like we interrupted her afternoon naps and simply didn't deliver our messages. She never offered to take a message or suggest us calling back, we had to essentially ask her to do her job. Her duty, so it seems, lies in stating "they're busy." Truly a disappointing experience! And no, we didn't get the car we wanted to buy.
