INFINITI of San Antonio in San Antonio including address, phone, dealer reviews, directions, a map, inventory and more

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12150 I-10
San Antonio, TX 78230

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Sales: 210-468-1433

Used Cars: 210-775-5358

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of INFINITI of San Antonio

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.7 (out of 5)

6 out of 10 people said they would recommend this dealer

5 (out of 5)

Purchased a used QX56 from out of state

Reviewed by LuvMyQX56 in Little Rock, ARMay 24, 2021

Identified a 2013 QX56 on AutoTrader. Contacted the dealership from my home in AR. It was a new listing so there were no pics posted at this point. Spoke with Kenny Jensen the sales manager. He texted me some pics and a short video. We negotiated a deal. The next day the dealership found a few items that needed fixing. Not small items either. Tires, battery and catalytic converter. Kenny called me to tell me that delivery would be delayed but they would take care of all the repairs with no charge to me. The car was delivered via transport about 5 days later in amazing condition. Beautiful inside and out! I would highly recommend this dealership. Integrity is a rare find these days and Kenny and INFINITI of San Antonio have it in spades!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Worst service

Reviewed by Irma Bejarano in San Antonio, TXApril 07, 2021

I bought a luxury car so I was hoping to get luxury service and support, I’m not. My car is completely broken due to mechanical issues, is a 2019 QX30 all services have been done at the dealership, I have been taking care of the car as I’m supposed to since day one. They already have a diagnosis on the car, the auxiliary battery has failed, it takes 7 to 10 days to get the parts they need. While I’m waiting the don’t have loans cars to offer because all of them have been booked, they do not prioritize emergency cases like mine. No body there is able to help me. They have no answers as far as when am I going to have a loan car. My car is still new, under warranty. When I bought the car that’s one of the services the offer, they actually offer a lot and when you actually need the service they are not able to help. I would think twice before getting a car with them, they say they offer a five start service when they don’t.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Request Kim as Service Rep

Reviewed by Ralph G in Round Rock, TXJanuary 26, 2021

Kim is the only reason I choose to get all my cars serviced at Infiniti of San Antonio. She is incredible and knows how to build a strong rapport with her clients

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About INFINITI of San Antonio

INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.

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