West Houston INFINITI in Houston including address, phone, dealer reviews, directions, a map, inventory and more

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12200 Katy Fwy
Houston, TX 77079

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Sales: 281-619-1891

Used Cars: 281-619-1896

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 6:00pm

Reviews of West Houston INFINITI

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

558 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Infiniti Dealership!

Reviewed by Gary Karter from Houston, TexasAugust 14, 2021

I have been a long time customer of West Houston Infiniti and will continue to be. This is my 3rd car and I still love it. I have Loved them all. Everyone is always very nice and helpful. I have never had a problem here.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Team work and great product and services are here!

Reviewed by Jake from Houston, TexasAugust 04, 2021

Great team here! Do a great job every time I have a need for my vehicle. This company is truly exceptional! Happy to drive a Infiniti vehicle.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Nurse

Reviewed by Wendy from Houston TXNovember 12, 2020

Top notch place from purchasing vehicle to service department. Mason In service department was so helpful and kind.. my Infiniti QX50 is such a great vehicle, price was very fair fair.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About West Houston INFINITI

Established in 1989 West Houston INFINITI was the first INFINITI Dealer to open in the United States per Nissan/INFINITI -USA.

Proudly serving the Houston community for over 24 years our veteran staff has an outstanding knowledge of the INFINITI brand.

From the sales floor to the service department our experience enables us to handle all of your INFINITI needs. At West Houston INFINITI there's nothing more important than your complete satisfaction.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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