12200 Katy Fwy
Houston, TX 77079

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 6:00pm

Reviews of West Houston INFINITI

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We love this dealership !

Reviewed by Kay from HoustonDecember 08, 2023

We love this dealership ! The service department is consistently outstanding , especially our advisor, Daniel Rivera!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Kay, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Quality service and representation

Reviewed by Mr. Taylor from Houston, TexasAugust 06, 2023

Was on the fence in finding a dealership to get my vehicle serviced at. Southwest Infiniti is actually closer to my home but something told me to drive the extra distance and go to Westside. I am confident I made the right decision. Ken Reese is who I had the pleasure in dealing with. I usually don’t leave reviews but I hope this helps anyone who finds themselves in the same boat I was in.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Best Infiniti Dealer in the area

Reviewed by Caralina from Houston, TXJune 22, 2023

After visiting other dealers, West Infiniti was the best. Service, knowledge, courtesy and honesty was present in all the steps of purchasing the car there.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Caralina, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About West Houston INFINITI

Established in 1989 West Houston INFINITI was the first INFINITI Dealer to open in the United States per Nissan/INFINITI -USA.

Proudly serving the Houston community for over 24 years our veteran staff has an outstanding knowledge of the INFINITI brand.

From the sales floor to the service department our experience enables us to handle all of your INFINITI needs. At West Houston INFINITI there's nothing more important than your complete satisfaction.

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