A member of the Cars.com family
A member of the Cars.com family
12200 Katy Fwy
Houston, TX 77079
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 8:00am – 6:00pm |
See all dealerships near Houston, TX that carry INFINITI
Overall Rating:
4.7 (out of 5)
99% recommend this dealer
572 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
service appointment
I scheduled a service appointment for a routine oil change. My service advisor is Josh Jacobs who always does an excellent job for me. I waited for my car in the waiting room and the work was performed in short order and I was off to work. The facility is always clean and the personnel are always very nice.
Maximum rating = 5
Great dealership
This dealership has the best service department! Jerry Singh, my service provider, was excellent! Very prompt, professional, courteous, and knowledgeable! I NEVER had to call him- he updated me almost daily! He really cared that I was happy with the service! I would use this dealership when needing repairs for your INFINITI. They also worked with my third party extended warranty to get the repairs approved and all work done was excellent- my wheel bearings, cracked side window, and plate underneath car damaged- all fixed and perfect!
Dealer Response
Hi Matt, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Maximum rating = 5
Exceptional cealership and exceptional vehicles!
The service at West Houston has been exceptional ever since we bought our first two Infiniti sedans there in 1991. We have been buying Infiniti cars and SUVs from West Houston Infiniti ever since. All the vehicles and the service have been outstanding. all these years.
Dealer Response
Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Maximum rating = 5
Established in 1989 West Houston INFINITI was the first INFINITI Dealer to open in the United States per Nissan/INFINITI -USA.
Proudly serving the Houston community for over 24 years our veteran staff has an outstanding knowledge of the INFINITI brand.
From the sales floor to the service department our experience enables us to handle all of your INFINITI needs. At West Houston INFINITI there's nothing more important than your complete satisfaction.
Find out what your used car is worth with our appraisal tool.