1500 E State Hwy 114
Grapevine, TX 76051

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Sales: 682-651-4393

Used Cars: 682-651-4393

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Grubbs INFINITI

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

2328 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I purchased a 2017 Mercedes-Benz GLE 350 from Grubbs

Reviewed by Jayne Gesmond from Temple, TXDecember 15, 2025

I purchased a 2017 Mercedes-Benz GLE 350 from Grubbs INFINITI on November 28, 2025, and it was delivered on December 10. The vehicle was advertised as having a 167-point inspection, which gave me confidence in the purchase. Unfortunately, within days, I discovered an oil leak. I documented the issue with photos and contacted the dealership immediately. Despite my efforts to resolve this, I have not received a satisfactory response. This experience has caused stress and inconvenience, especially since I cannot safely drive the vehicle long distances. I expected better quality control and customer service from a dealership that promotes thorough inspections. Buyers should be cautious and verify everything before finalizing a purchase.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Jayne, we are disappointed to learn of your experience here at Grubbs INFINITI, Ltd., but will take this opportunity to improve. We would like the opportunity to make this up to you. Please contact our manager at (817) 318-1200 so we can make your experience a positive one.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Service was good.

Reviewed by jbird928October 02, 2025

Service was good. Got everything taking care of quickly. Been using them for years. Thank you.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great dealership.

Reviewed by YevgenOctober 02, 2025

Great dealership. Communication with service department is superb! They have great loan cars available, all new!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Grubbs INFINITI

Grubbs INFINITI is now located in Grapevine. We sell and service INFINITI vehicles as well as all makes of pre-owned vehicles. We are centrally located between Dallas and Fort Worth at the north end of DFW Airport in Grapevine Tx. We make the buying and owning experiences as fun as it should be.

Grubbs INFINITI offers Valet Plus where we deliver a vehicle to you for a free no obligation 24 hour test drive. We also pick up your vehicle and provide a professional appraisal value as well.

The Grubbs Family has been in the automobile business since 1948 and our dealerships are still family owned and operated.

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