8140 Burnet Rd
Austin, TX 78757
Sales: 512-615-4734
Used Cars: 512-616-2965
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 7:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 7:00pm |
| Sat | 10:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Austin, TX that carry INFINITI
Overall Rating:
4.6 (out of 5)
97% recommend this dealer
941 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Joe was extremely helpful in working with us as we were
Joe was extremely helpful in working with us as we were looking for a new SUV. He was very patient in working with us across multiple visits to make sure it was the right car for us, and was truly an expert on the ins and outs of the car and differences between years and trim options. Great experience all around from Joe and the Austin Infiniti group.
Dealer Response
Ty, thank you for the kind words! We’re thrilled to hear Joe and the team could make your SUV search smooth and enjoyable. It means a lot that you appreciated his expertise and patience. Enjoy your new vehicle, and we look forward to seeing you again! :) - The Team at Austin INFINITI
Maximum rating = 5
I recently picked up a CPO 2024 QX80 Sensory from Austin
I recently picked up a CPO 2024 QX80 Sensory from Austin Infiniti and had a great experience working with James on the sales team. James was professional and kept the process moving - communication was clear, the follow-up was consistent, and we reached a fair deal without the typical runaround. Paperwork was handled efficiently, and the vehicle was delivered exactly as promised. I also had a brief interaction with the service department that was quick and seamless. They expertly diagnosed and replaced the failing component including a video summary. My only critique is the "pre-installed" dealer adds. While the team was willing to negotiate on them, making them mandatory by default adds unnecessary friction to the transaction. These would be better presented as options rather than being baked into the price upfront. That said, the overall professionalism from James and the rest of the staff makes this a dealership I’d recommend.
Dealer Response
Thank you for sharing your experience! We’re thrilled James and the team could make your QX80 purchase smooth, clear, and efficient. We also appreciate your feedback about the pre-installed dealer adds. It’s important for us to hear how we can make the process even better for our clients, and we've been sure to pass this along to our management team. We’re glad that, overall, you felt well taken care of and that you’d recommend us. Enjoy your new QX80! :) - The Team at Austin INFINITI
Maximum rating = 5
Excellent service.
Excellent service. Very helpful and courteous staff and service promptly completed. Service there several times and always good.
Dealer Response
Bob, thank you so much for the kind words! We're over the moon to see that our team delivered a stellar experience to you. Please let us know if there is anything we may assist with in the future! :) - The Team at Austin INFINITI
Maximum rating = 5
We the employees of Austin INFINITI are committed to the ultimate goal of creating lifelong client relationships. In our endeavor to make it easy for our customers to do business with us we passionately strive for continuous improvement. Whether it's finding the right part servicing a customer's vehicle or facilitating a transaction on a new or used vehicle our diverse family of employees demonstrates an unrivaled level of integrity and respect. Austin INFINITI is comprised of a group of excellent individuals who are tireless in their efforts and dedication to being the very best in the automotive business.
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