8140 Burnet Rd
Austin, TX 78757

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Sales: 512-615-4734

Used Cars: 512-616-2965

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 10:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of CAG - Austin INFINITI

Overall Rating:

4.6 (out of 5)

97% recommend this dealer

938 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Loved working with Jordan .

Reviewed by Hal Shults from Austin, Tx November 14, 2025

Loved working with Jordan .. she made the car buying process as painless as it can be … and love working with Trevor in the service dept.. very honest and reliable

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hal, thank you for sharing your experience! We’re thrilled to hear that Jordan made your car-buying process smooth and that Trevor has been honest and reliable with your service needs. We appreciate you choosing Austin INFINITI! :) - The Team at Austin INFINITI

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Maximum rating = 5

5.0 (out of 5)

Premium Client Testimonial - Austin Infiniti (Service

Reviewed by SSNovember 11, 2025

Premium Client Testimonial - Austin Infiniti (Service Advisor: Dave Henricks and Vehicle Inspector: Jordan Ale) I continue to receive exceptional, world-class service from Dave Henricks at Austin Infiniti. From the moment I arrive, Dave’s professionalism, attention to detail, and genuine commitment to customer satisfaction set the tone for an outstanding experience. He exemplifies the Infiniti brand standards, refined, trustworthy, and always striving for excellence. Every interaction is seamless, from transparent communication and expert recommendations to timely updates and follow-through. Dave and Jordan ensured that my vehicle was cared for with precision and that I leave confident in both the service and the relationship built over time. Austin Infiniti, under Dave’s guidance, consistently delivers a first-class experience that reflects true automotive luxury and customer care. It’s rare to encounter this level of dedication and consistency, a true benchmark for the industry. Extremely appreciated for their hard work and WORD CLASS INFINITI CUSTOMER SERVICE, DEDICATION, and LOYALTY. Many thanks.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for your kind words! We’re thrilled to hear that Dave and Jordan continue to provide world-class service and make your experiences with Austin INFINITI exceptional. Your recognition of their dedication, attention to detail, and commitment to customer care truly means a lot. We’re grateful for your loyalty and look forward to continuing to provide you with the first-class service you deserve. :) - The Team at Austin INFINITI

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

James was truly Amazing!

Reviewed by Minka from Odessa,Texas November 05, 2025

James was truly Amazing!! He was very nice and Very professional. He was great to work with. I was hesitant on buying out of town, but he made everything from filling out the application to sending the down payment very easy. It was a Great experience and I will be back for another vehicle and I will buy from James!!!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Minka, thank you so much for sharing your experience! We’re thrilled to hear that James made the process smooth and easy, especially with buying from out of town. We’ll be sure to pass along your kind words — he’ll be so happy to hear this! We look forward to helping you with your next vehicle purchase. :) - The Team at Austin INFINITI

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Maximum rating = 5

About CAG - Austin INFINITI

We the employees of Austin INFINITI are committed to the ultimate goal of creating lifelong client relationships. In our endeavor to make it easy for our customers to do business with us we passionately strive for continuous improvement. Whether it's finding the right part servicing a customer's vehicle or facilitating a transaction on a new or used vehicle our diverse family of employees demonstrates an unrivaled level of integrity and respect. Austin INFINITI is comprised of a group of excellent individuals who are tireless in their efforts and dedication to being the very best in the automotive business.

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