See all dealerships near Memphis, TN that carry INFINITI
Showing the most recent reviews from Cars.com and DealerRater.
I will never buy another Infiniti as long as I live in
I will never buy another Infiniti as long as I live in Memphis, TN. I have had an absolute horrifying experience from trying to get my car repaired. To not doing what they said they were going to so - replace a chaining chain to getting an estimate of repair in 72 hours per them - actually took over 10 days to get an estimate from them which included an estimate to replace the engine which they gave me a price for an engine that they did not have and did not know when they could find one. Not telling me at all that there had been a recall on the timing chain on my vehicle. I had to find it out. To taking about 3 weeks to find out what they would give me for my vehicle to the guy who was supposed to be finding out a price to my vehicle and was like I can help you find another vehicle - never did even after I contact him several times to ………. The story goes on and on. And yes I have talked to Jerry - who was more helpful but his staff is extremely rude and I have caught them in many lies. I would recommend not touching them at all or dealing with Infiniti of Memphis.
Maximum rating = 5
Each time I bring my vehicle for service I am provided
Each time I bring my vehicle for service I am provided excellent customer service!!! The vehicle is also taken care the first time.
Dealer Response
So happy to hear that you got great service from our team. We strive every day at Infiniti Of Memphis to make sure our customers leave happy and safe. We appreciate your business very much and look forward to serving you again.
Maximum rating = 5
Jeff Scola in the Service Dept is reason enough to
Jeff Scola in the Service Dept is reason enough to purchase from Infiniti Memphis- he’s knowledgeable, friendly, gracious and accommodating, He keeps his promise of “I’m gonna take care of you MY friend and get you in and out of here”
Dealer Response
Thank you so much for the Great 5 Star Review! We appreciate this so very much and appreciate your business. I'll be sure to pass along your kind words to Jeff--he is a valuable member of our team and I know he will appreciate you. We look forward to serving you again! :)
Maximum rating = 5
Al Gossett along with his brother David and son Brian believe that building strong relationships starts with treating others the way you would like to be treated. "We will never take for granted the employees and customers who have contributed to our success" says Al Gossett. "We encourage and train our employees to understand the importance of building mutually respectful relationships not only with all of our valued customers but with each other as well."
Infiniti of Memphis will deliver quality luxury products and provide the best vehicle sales and service experience for our customers.
Find out what your used car is worth with our appraisal tool.