9737 Kingston Pike
Knoxville, TN 37922

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Sales: 865-690-1970

Used Cars: 865-329-7640

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:30pm
Tue 8:30am – 6:30pm
Wed 8:30am – 6:30pm
Thu 8:30am – 6:30pm
Fri 8:30am – 6:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Harper INFINITI

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

One of the best car buying experiences I have had.

Reviewed by Dave M. from Brentwood, TNOctober 13, 2025

One of the best car buying experiences I have had. Rosemarie was fantastic to work with and provided all the information I needed including a personal video of the vehicle. The team at Harper gave me a fair price on my trade in and the sales process was extremely fast and efficient. Highly recommended for your next new or used car, they are a class act.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Dave, thank you for sharing your fantastic experience with Rosemarie and our team at Harper INFINITI! We’re happy we could exceed your expectations. We truly appreciate your business and your recommendation! Safe travels ahead!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

We dealt with sales rep.

Reviewed by DylanMay 14, 2024

We dealt with sales rep. Rosemarie. I had explained to her I live 2.5 hours away and could not easily make the drive to look at a 2014 F-150 XLT and asked if we could FaceTime to look over the truck. While on the call, we asked if there was any damage, she replied no, then I mentioned damage I knew about due to the pictures and she back tracked. She tried to hide a tear on the bed cover, as well as a very evident 1 inch tall bead of flex seal that ran across the entire rim of the truck bed. We decided to drive the 2.5 hours to look at the truck and immediately noticed significant rust when we pulled up; so significant in fact that when you look at the tire tread, your eyes are immediately attracted to the rust behind it. There was no way she didn’t see it. Sales rep. Rosemarie was more than fine with waisting a total of 5 hours out of 3 people’s day, in an attempt to make a sale. Disappointing and unprofessional.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Always pleased.

Reviewed by Terry GoodsonDecember 16, 2023

Always pleased. Honest, professional and do a great job. Zach Hester is professional, knowledgeable and polite.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Terry, it's great to know you're always pleased with our service at Harper INFINITI. We'll pass your compliments on to Zach and the rest of our team!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Harper INFINITI

We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory as well as allow you to conveniently get a quote schedule a service appointment or apply for financing.

At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information and it is our pledge to deliver you relevant correct and abundant content.

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