INFINITI of Cool Springs in Franklin including address, phone, dealer reviews, directions, a map, inventory and more

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211 Comtide Ct
Franklin, TN 37067

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of INFINITI of Cool Springs

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

205 out of 221 people said they would recommend this dealer

5 (out of 5)

Car buyer

Reviewed by James in Springhill , TnJune 04, 2021

Salesman Glenn Reaves was extremely knowledgeable and courteous! He was professional and friendly! I never felt pressured! I will continue to due business with them

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Bought a Q50

Reviewed by Bryan in Nashville,TNMay 17, 2021

Nice job by everyone there. Very professional. Would recommend to a friend or co-worker. Great car and clean showroom. The staff was very nice and professional

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Excellent Experience

Reviewed by BHorton in Franklin, TNNovember 23, 2018

I have had a very good experience buying a new Infiniti at this dealership. Everyone was helpful and courteous. The negotiation process was very pleasant and I will continue doing business here.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About INFINITI of Cool Springs

At INFINITI of Cool Springs, we strive for you to have a Truly Exceptional Ownership Experience. To prove that, we provide the following to our customers:
-Lifetime Powertrain Warranty on all New Cars.
-1 Year Complimentary Maintenance on all New Cars.
-A Fleet of 100 Loaner Cars to keep you on the go while your car is in service.
-Comfortable Amenities if you choose to wait while your car is in Express Service.
-Largest Selection of Certified Preowned Vehicles in the state.
-Hands down, the best Luxury Automotive Experience in the state.
-Full Disclosure purchase options with no obligation to buy.

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