See all dealerships near Charleston, SC that carry INFINITI
Overall Rating:
4.5 (out of 5)
85% recommend this dealer
13 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Excellent Service
My experience was excellent. Baker's staff was professional and proactive. They stayed in constant touch with me through the repairs. I was very satisfied with the results. Great team of people.
Dealer Response
Thank you for sharing your positive experience about our service team at Baker INFINITI of Charleston. We appreciate the kinds words and highest rating. Please let us know if there is anything else we can do for you; we are more than happy to assist! Happy Holidays to you and yours!
Maximum rating = 5
Shady Characters
Terrible, kept my car almost 2 months...I'm shocked that it's been discovered the work WASN'T completed as promised. The scam WILL be rectified! Gave me my beautiful Iridium Blue Q60S Red Sport back dirty & disgusting...oh and with belts squeaking & a so-called "new" engine that drives like a 4 cylinder...as if I didn’t buy the car for those 400hp to begin with...but they'll sure try and sell you additional services. DISGUSTING!!!!
Dealer Response
We regret to hear that you had a negative experience with us. As you know, our service manager is working on the case to get the additional repairs completed. He will be in touch with you by end of the week. Thank you for the feedback.
Maximum rating = 5
Pleased withe the professional staff and services
The consultant was very professional and knowledgeable, he kept intouch with me by phone to let me know what was going on with my car. I was very pleased with the hospitality and the service..........
Dealer Response
We are so happy to read such a great review about our service department at Baker INFINITI of Charleston. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Again, thank you, and enjoy your day!
Maximum rating = 5
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