INFINITI of Hilton Head

Have a 2022 qx 50 , schedule maintance , Marion was awesome . They were quick and also nice to clean and wash my car before retuing back to me . I have alway recieve great services there and commend the service guys for an outstanding job . Always a pleasure thanks guys .

I took my car in to find out what was causing a rattling noise under the hood. After the service dept checked it, I was told what they said my problem was among other problems. I called to prepay and get my car scheduled for an appt to be fixed of the rattling noise. The credit card service was down, and was told I would be contacted in a couple of days. Well, the couple of days has turned to a few months and I have still yet to hear from them. I took my car somewhere else and they diagnosed it with something different. I took it to another person just to see what they said and they said the same as the 2nd shop. I paid $200+ for incorrect information. I'm glad I wasn't contacted for the appt to pay close to $1500 for something that wasn't even the problem. One positive thing I will say is that the people I came in contact with were very nice.

Everyone made me feel at home and like a valued customer. Barry and Curt, I can’t thank you’ll enough. You went to work for me and promised to “make it happen.” I’m forever grateful.