INFINITI of West Chester in West Chester including address, phone, dealer reviews, directions, a map, inventory and more

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1265 Wilmington Pike
West Chester, PA 19382

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Sales: 484-625-8020

Used Cars: 484-625-8020

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of INFINITI of West Chester

Overall Rating:

4 (out of 5)

76% recommend this dealer

25 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Always a pleasure!

Reviewed by Frank L from ExtonJune 21, 2022

My experiences with both leasing and servicing my vehicle have been outstanding. I'm on my 3rd Infiniti and will very likely lease my fourth when the time comes. The staff are competent, efficient and very courteous. They go the extra mile to make sure I am satisfied and not inconvenienced. Thanks to all at Infinit.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Frank, thank you so much for the positive review!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Ron Rambo

Reviewed by Ron R from Smyrna,DEMarch 24, 2021

Service consultants Rebecca and Amanda are always friendly and give you the straight story. The technicians do a very professional job. In 2019 we moved another 20 minutes farther away ( now drive about 75 minutes one way), but it’s worth it to deal with people you can trust. You can’t say that about a lot of car dealers nowadays.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Infiniti fan

Reviewed by Ron R from Smyrna,DEDecember 31, 2020

Have bought and serviced 6 Infiniti’s since 2008. Dealership is top notch. We moved and now drive 75 minutes to get there, but my wife and I feel that it’s worth the trip.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

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