1265 Wilmington Pike
West Chester, PA 19382

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Sales: 484-625-8020

Used Cars: 484-625-8020

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of INFINITI of West Chester

Overall Rating:

4.8 (out of 5)

80% recommend this dealer

30 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Customer Service

Reviewed by Hope Coleman from Wilmington DeNovember 02, 2023

I have to mention how patient and professional Greg was with me and my situation. He provided excellent customer service throughout the whole ordeal with Grace and patience.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hope, thank you for your kind words and this wonderful review!

Overall Facilities 4

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

4.0 (out of 5)

Very impressed .

Reviewed by Laura from West Chester , Pa.August 29, 2023

This was the most accommodating and comfortable waiting experience of any dealership. I highly recommend. I will definitely go back for all my future maintenance.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for taking the time to let us know how we did! We hope you have a great day!

Overall Facilities 5

Customer Service 4

Buying Process N/A

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

Happy Customer

Reviewed by Frank L from Exton, PAJanuary 20, 2023

Once again, A great experience at Infiniti of West Chester. Had my car in for routine maintenance/inspection and from the time I arrived, got my loaner, and was called a few hours later that all was ready, I couldn’t have been more pleased with the way I was treated and with the work they did. Thanks

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Frank, thank you for your kind words and this wonderful review!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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