3890 Tuller Rd
Dublin, OH 43017

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Sales: 800-837-1160

Used Cars: 800-837-1160

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of INFINITI of Columbus

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I keep calling about my vehicle that is supposed to be

Reviewed by Infiniti suv from OhioApril 23, 2025

I keep calling about my vehicle that is supposed to be fixed under warranty through the dealer I bought it through. This place has had my vehicle for a month. I am still waiting to find out if it will ve fixed. I have no other vehicle. I am tired of the run around and just want my car back.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Best Infinity Service Department in OH

Reviewed by Jenny from Columbus, OHSeptember 23, 2023

The Service Department staff at Infiniti of Dublin are exceptional. They listen well to your concerns, follow-up with you, and do the best job of any auto service department in Columbus, OH. My car was returned to looking better than when I arrived after being washed. I scheduled my next appointment!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Jenny, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

I'm A Long-Time Customer

Reviewed by TLF from Central OhioMay 10, 2022

I have always experienced great customer care/service. I trust this Infiniti and highly recommend this particular location. Honesty is so important. Brad Langford is tops!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About INFINITI of Columbus

Our aim is to inspire unparalleled satisfaction at every encounter...Attention to detail within every detail.

From the moment you walk onto INFINITI of Columbus it is our philosophy to show you why owning an INFINITI is as inspiring as driving it. By recognizing understanding and anticipating what a luxury consumer demands we can meet each owners individual needs while surpassing their expectations. It is a promise that each honored guest will enjoy comprehensive personalized sales and service. Your satisfaction is our personal reward.

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