INFINITI of Columbus

Print Page

Overview
Dealer Reviews

INFINITI New Car Dealership in Dublin, OH

Overall Rating

3.9/5

Read dealer reviews

Our aim is to inspire unparalleled satisfaction at every encounter...Attention to detail, within every detail.

From the moment you walk onto INFINITI of Columbus, it is our philosophy to show you why owning an INFINITI is as inspiring as driving it. By recognizing, understanding and anticipating what a luxury consumer demands, we can meet each owners individual needs, while surpassing their expectations. It is a promise that each honored guest will enjoy comprehensive, personalized sales and service. Your satisfaction is our personal reward.

And for service for your new INFINITI, INFINITI of Columbus is the place to go in Dublin. INFINITI of Columbus has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!

INFINITI of Columbus Reviews

Overall Rating

3.9/5

26 out of 36 people recommended this dealer

Customer Service:

2.5/5

Buying Process:

2.3/5

Quality of Repair:

2/5

Overall Facilities:

3.3/5

Not happy

Overall Rating:

2/5

Customer Service:

3/5

Buying Process:

2/5

Quality of Repair:

2/5

Overall Facilities:

3/5

Reviewed by Mc Donald
in Columbus, Ohio
November 14, 2020

It’s a very ling story and I will keep it for myself because I personally know one of the employees from this dealership. So I don’t be a sick toward him even though I’m pretty much unhappy with their overpriced service.

Did you find this review helpful?

do not buy used car from these people

Overall Rating:

3/5

Customer Service:

1/5

Buying Process:

4/5

Quality of Repair:

1/5

Overall Facilities:

4/5

Reviewed by Kurt Garpiel
in columbus, ohio
May 30, 2020

My wife and i bought a used nissan murano from the dublin, oh location and while the buying process was completed without hitch and nicely....the servicing of car for warranty work ( the warranty was purchased through the dealership) for 2 issues in last 2 yrs has been nothing but a ridiculous fiasco headed by service manager andy (last name unknown). Both times car was scheduled for an appt and they were unable to get to it and i was told theyd get to it in morning and both times i had to call and force them to even get around to looking at car the next day. What is point of scheduling appt if you cannot even come close to honoring it? Total lack of coordination and professionlism.

Did you find this review helpful?

Great Customer Service

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Reid
in Westerville Ohio
October 22, 2017

JR and Melissa are amazing. I Recommend this dealership to anyone looking for a car

Did you find this review helpful?

Want More Info on Car Pricing, Inventory, or Local Dealers?

Use these links to find great "Out the Door" prices — without leaving home. Car buying has never been so easy.

Get Internet Car Quotes from Local Dealers

See Inventory in Your Area

Show all dealerships that carry: INFINITI

Dealership Contact Information

INFINITI of Columbus 3890 Tuller Rd
Dublin, OH 43017

View Larger Map & Directions

New Car Locator New Car Inventory for INFINITI of Columbus in Dublin, OH, 43017 by make:
1 2021 INFINITI Q50 Vehicles
2 2021 INFINITI QX50 Vehicles
3 2021 INFINITI QX80 Vehicles