Germain INFINITI of Easton in Columbus including address, phone, dealer reviews, directions, a map, inventory and more

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3833 Morse Rd
Columbus, OH 43219

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Sales: 855-384-9671

Used Cars: 866-637-3511

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Germain INFINITI of Easton

Overall Rating:

4.7 (out of 5)

88% recommend this dealer

33 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very professional and helpful I will go back if I

Reviewed by David E Sargent from ObetzApril 25, 2021

I called and was able to get my car in in a short time and was given a loaner car to assist me so I wasn't without transportation. They explained everything that needed to preformed and how long it would take.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for choosing INFINITI of Easton for your automotive service needs. Your business and kind words mean so much to us all. Best Regards, Conor Maguire General Sales Manager

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great experience

Reviewed by Michelle Moritz from Mansfield, OhioApril 14, 2021

Conor was very helpful and worked hard to meet our needs. He was honest and straight forward. From the moment we stepped into the dealership to the moment we drove away with the Infiniti of my dreams, we were treated with kindness. Conor was knowledgeable and professional. This our 4th family car purchase from Germain and we will be back. Conor-Thank you for helping me make a dream a reality for me.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

It was a pleasure working with you and helping you to find the car of your dreams. We know you will enjoy the ownership of your previously loved INFINITI. Our team is always here to support you throughout your ownership. Best Regards, Conor Maguire General Sales Manager

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

2.7 (out of 5)

Dude, where’s my car?

Reviewed by Carla J from Columbus, OhioJanuary 12, 2021

Do better! I waited 3 hours for my car and nobody checked on me. I had to go find someone to get the status of my car. The staff don’t say hello when passing or ask if you need anything. My car was brought around only to find that the trunk wouldn’t open with the key fob so they had to take it back. Why wouldn’t they check everything before bringing the car back? I didn’t get a receipt for the service performed. In the end I did get a free oil change due to the long wait and that part I’m extremely grateful for. I used the restroom and no paper towels.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We apologize that your visit wasn't the quality experience we work hard to deliver to all our customers and thank you for bringing your concerns to our attention. Our team apologizes for any inconvenience we caused by the delay in the completion of your vehicle and look forward to improving upon your next visit. Best Regards, Conor Maguire General Sales Manager

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Germain INFINITI of Easton

We have built a reputation on providing courteous honest service. Our customers appreciate the way we do business and we know you will too. Here at Infiniti of Easton we believe our customers are the most important part of our business. We believe we should treat them the way we want to be treated.

We strive to maintain the highest levels of integrity and professionalism in every area of our business that is our customer's right to expect and our privilege to provide. Thank you for considering Infiniti of Easton for your next vehicle purchase.

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