AIRPORT INFINITI in Cleveland including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

13940 Brookpark Rd
Cleveland, OH 44135

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Sales: 216-710-5757

Used Cars: 216-710-5745

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of AIRPORT INFINITI

Overall Rating:

3.6 (out of 5)

95% recommend this dealer

241 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Blown away by how down to Earth,zero stress

Reviewed by Greg jr from Cleveland Ohio June 07, 2022

Being in the market to buy a new car these dayz is very trying .. Martina took away all the stresses of dealership mentality and put me on the right track and set of mind needed to make my decision.. thank you Martina for making our shopping experience one of a kind.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi Greg, we're happy you found our staff to be so supportive during your experience here at Airport Infiniti. We hope you have a great day!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

They bought us lunch!!!! Awesome. Place!!!

Reviewed by Robert Armstrong from Lorain Ohio March 27, 2022

Awesome dealership and staff! Dorian was very helpful and knowledgeable about the vehicle's and sales manager Anthony went above and beyond to meet my needs. The final financing paperwork process was long but they kept all the customers hydrated with cold bottles of water and fed us BWs wings!! What else can you ask for? Will definitely be my go to dealership from now on. Thanks to the whole staff that went above and beyond for me.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Robert, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Airport Infiniti. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

DISHONEST DEALERSHIP

Reviewed by Dave & Missy from Saxonburg, PAFebruary 22, 2022

Erica confirmed 2019 QX80 available! Confirmed price! Told vehicle has to go through their inspection and not on lot yet. Daniel Walker said holding for me and asked for me to submit for credit. They ran a hard credit. Now Daniel Walker and his manager, Anthony, say there is no vehicle for sale. That there was a mix up. They still have the car advertised. My credit report says that the auto, hard inquiry, will be on my credit report for 25 months and credit score can decrease. Daniel Walker said they did not run my credit. He also stated Anthony said no credit pull. Daniel Walker is rude. First, they don't have the vehicle and now after I am alerted from credit agencies about the hard copy pull, Daniel Walker told me to prove it. He is not professional. I don't know if they operate a bait and switch, if someone else wanted the vehicle? I even read the Carfax! I do know that DANIEL WALKER AND ANTHONY are ABSOLUTELY DISHONEST. 25 months on my credit report & when I do get another vehicle, it can cost me more because of their mistakes! Better Business Bureau does NOT recommend Airport Infiniti, Cleveland, OH.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About AIRPORT INFINITI

Airport INFINITI in Cleveland OH is proud and ready to serve the greater Cleveland area. Since opening our doors we at Airport INFINITI have promised to serve our clients in the best way possible: by offering honesty through sales efficiency through service and knowledge through our certified team members.

We want you to ensure you receive the best financing options when in the market for a new or used INFINITI sedan coupe or SUV. Our monthly buy and lease specials can provide you with an INFINITI vehicle that fits your budget and we will be glad to hand you the keys.

Ready to buy? Get a price quote before visiting the dealership.

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