INFINITI of Charlotte in Matthews including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

9103 E Independence Blvd
Matthews, NC 28105

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Sales: 888-453-1938

Used Cars: 877-884-3399

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of INFINITI of Charlotte

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

322 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service for 2019 Q50

Reviewed by Timothy Kendrick from Charlotte, NCJune 07, 2021

In and out with no appointment - Staff was very courteous, thorough and appreciative

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Infiniti of Charlotte ??

Reviewed by Suzanne Lazarek from Charlotte, NCJune 01, 2021

Repeat customer! Brandon in service and Peter on the sales side - I have nothing but good things to say about both of you! Always a pleasure...

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Suzanne Lazarek, we're happy you found our staff to be so supportive during your experience here at Infiniti of Charlotte. We do hope we can be of assistance in the future. Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Service Review

Reviewed by Stephen Schmidt from Charlotte, NCMay 25, 2021

The process was easy and efficient. Brandon Stevens was awesome. Really enjoy working with him. He really makes the service experience a pleasant one.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About INFINITI of Charlotte

At INFINITI of Charlotte a Sonic Automotive Experience we've eliminated everything people hate about car buying. Gone are the days of long waits and uncomfortable negotiations. Sonic Price is your assurance that you are getting a fair and transparent price right up front. Plus you work with one non-commissioned guide whose sole purpose is to help you find the vehicle that's right for you. In fact we've streamlined the process so much that you can be in and out in less than an hour if you wish. We did all of this for you our guests because we believe that every car deserves a happy owner.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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