INFINITI of Charlotte in Matthews including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

9103 E Independence Blvd
Matthews, NC 28105

Get Directions

Sales: 888-453-1938

Used Cars: 877-884-3399

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of INFINITI of Charlotte

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

513 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Customer

Reviewed by Tara Lewis from Belmont,NCSeptember 18, 2022

I came in on a holiday My sales representative listen to all the concerns and wants u want in the car I was wanting to buy. He went over all the amenities and was very knowledgeable about the car. I called him the following next business day. He was not available because he was in a class but text me to who I need to talk with. His co worker took good car of me with processed and stayed after hours to makes sure the care was prepared for me.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Chris Bonner made my buying experience very memorable.

Reviewed by SteveCLyonSeptember 14, 2022

Chris Bonner made my buying experience very memorable. He took ample time to explain the features of the QX60, and he fully explained services and warranties.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, thank you for taking the time to leave a review for us at Infiniti of Charlotte. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very happy customer!

Reviewed by Hunter from Waxhaw, NCSeptember 09, 2022

Infiniti of Charlotte is THE place for an Infiniti. Have purchased 2 new cars from them, and their level of integrity, professionalism, and willingness to meet my specific needs, are unsurpassed. I have worked with Seon Aaron for both purchases - he is truly a gem.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hunter, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About INFINITI of Charlotte

At INFINITI of Charlotte a Sonic Automotive Experience we've eliminated everything people hate about car buying. Gone are the days of long waits and uncomfortable negotiations. Sonic Price is your assurance that you are getting a fair and transparent price right up front. Plus you work with one non-commissioned guide whose sole purpose is to help you find the vehicle that's right for you. In fact we've streamlined the process so much that you can be in and out in less than an hour if you wish. We did all of this for you our guests because we believe that every car deserves a happy owner.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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