20435 Chartwell Center Dr
Cornelius, NC 28031

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Sales: 888-910-1807

Used Cars: 888-910-4885

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Lake Norman INFINITI

Overall Rating:

4.4 (out of 5)

83% recommend this dealer

302 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

The adage ?

Reviewed by Candice Spencer from Davidson, NCDecember 14, 2025

The adage ?the Customer is always right? prevailed in the end. Despite a rocky start to our relationship with Lake Norman Infiniti, ultimately, the dealership made good on its original offer with no gimmicks, surprises or upsell. Unfortunately, it appears the level of training new salespeople isn?t what it was prior to the pandemic. While the young man was extremely helpful and not overly aggressive, clearly he was very green. His negotiation technique wasn?t a reflection on him as much as the sales leadership who failed to prepare him with the necessary tools. Ms. Davies in finance was an absolute delight. She thoroughly explained the process and additional services. Her level of expertise was evident every step of the way.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Lake Norman Imfinity has excellent customer service

Reviewed by Kymme Barber from Charlotte, NCDecember 13, 2025

Lake Norman Imfinity has excellent customer service attentive caring informative and engaging. Clean facility where you don?t mind waiting on your car. You will not be disappointed.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

Wonderful experience thank you Samuel the information

Reviewed by Johnnie Jones from Lake Riley, NCDecember 12, 2025

Wonderful experience thank you Samuel the information about the car was very clear and your knowledge of the car was the reason I bought the car

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

About Lake Norman INFINITI

Here at the Lake Norman INFINITI dealership we strive for excellence. Our staff is constantly at your service the minute you walk in through the door. The staff will help you step by step in your hunt for the perfect vehicle. Our INFINITI dealership serves people from all over the state of North Carolina including Huntersville Mooresville and Charlotte. At Lake Norman INFINITI you are not just a customer you are family to us.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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