Infiniti City of Massapequa

After my local mechanic referred me to the dealership ( beyond their scope, charged 125$ for diagnostics, Mavis tires had told me the abnormal code meaning and said it was out of their scope , for free), massapeaqua infinity charged me 500$ to tell me the car needs a new 22k engine, and the “diagnostics” detail shows the exact same code. They charge for 2 hours of labor at 229$/hour to tell me what Mavis tire told me for free.

I was pleased to see that Gina in service was still there after all her years at Infiniti. I have purchased 4 vehicles from the dealership and I was kinda just looking and wasn't sure if I needed a new car at this time. The main reason for my choice of this dealership is because of Gina in service. She is a kind and knowledgeable professional in her field and is why I continue to own Infiniti vehicles. Gina referred me to John Houston in sales. John possesses an extensive knowledge of the vehicles and was a pleasure to speak with. If you are in the market for a vehicle I highly recommend you ask for John and stop in the service department to meet Gina and begin your Infinity experience.

Alyse is the best sales rep with whom I have ever had with a vehicle purchase. This is the sixth vehicle purchase I have been transacted within the last 18 months. She was prompt responding to me and took excellent care of me. Anthony her sales manager went above and beyond to get this deal worked out and I couldn’t be happier with the vehicle. Was disappointed with the finance person who made me wait an hour upon arrival and another hour because she didn’t have anything prepared and struggled with the out of state forms. Overall though I would work with this dealership again. Wish they were local to me instead of over 900 miles away.