20 Neptune Ave
Brooklyn, NY 11235

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 9:00am – 3:00pm

Reviews of Kings INFINITI

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

4180 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They didn't fix anything, they just ripped me off.

Reviewed by MadinanasrievaFebruary 11, 2026

They didn't fix anything, they just ripped me off. I'm very upset. They didn't solve the problem and changed the battery without asking. Even though the problem wasn't with the battery.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Too long wait Too long wait oil change within 4-5 hours

Reviewed by OCHIROVSANALFebruary 10, 2026

Too long wait Too long wait oil change within 4-5 hours Too long wait oil change within four to five hours. Too much

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The work is always done to satisfaction.

Reviewed by FORKEI74February 09, 2026

The work is always done to satisfaction. Carla's customer service is always exceptional. You do need to update the Infiniti side of the the waiting room though, since it's supposed to represent the luxury bran.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Kings INFINITI

Kings Auto Group has been family owned and operated and serving the Tri- State area for over 30 years. Each and every client that steps through our doors gets the royal treatment like their honored guests in our home.
Kings Auto Group offers a wide variety of Pre-Owned vehicles and all new models.
We have a knowledgeable sales and service staff that will cater to all of your automotive needs. The Finance team specializes in helping custom tailor your financial needs and everyone drives the vehicle of their choice leaving with a truly exceptional experience.

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