Douglas INFINITI in Summit including address, phone, dealer reviews, directions, a map, inventory and more

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430 Morris Ave
Summit, NJ 07901

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Sales: 908-988-0178

Used Cars: 908-897-0959

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Douglas INFINITI

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

350 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Mr.

Reviewed by MattJr from Mountainside, New JerseyAugust 14, 2021

I just leased a new Infiniti Q50 AWD from Douglas. I have leased a number of cars from Douglas over many years. The service has always been exceptional and the circumstances of my most recent lease proved no different. I contacted the dealership and was referred to my sales person Mr. Coronado who had assisted me three years ago on when I obtained my last car. I spoke to him on Wednesday and had my new car on Friday afternoon. He spent a considerable period of time with me in person answering my questions, explaining the car and showing me its operation and new features. The person that handled the financial paperwork was also very friendly, very helpful and very efficient. Overall. an excellent experieince, And I have had all my cars serviced at Douglas. The service at Douglas has also always been exceptional.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Buyer

Reviewed by Shahidah Byrd from Union, NJJune 12, 2021

Everything was excellent and my sales representative Gil was amazing. This is my second time purchasing a car from here and will continue to give them my business.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much for taking the time to leave us this amazing review.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Text book transaction and buying experience!

Reviewed by Tom SIino from Morris PlainsMay 21, 2021

First time I shopped at Douglas Infiniti and I couldn't be more impressed with how efficient the entire sales process was handled. I met with Alex A. who found the right vehicle for me, gave me a very competitive price right off the bat and even purchased my expiring leased vehicle. I drove off the lot with a beautiful, new car in less than 90 minutes. Great job Douglas Infiniti! I will see you in 3 years!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thanks for leaving us such a wonderful review. We are thrilled that you had a great experience! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Douglas INFINITI

We have been serving NJ since 1965 and it's a rather rare occasion when you find a dealership that is truly concerned with not only satisfying your service needs but one that sincerely wants to develop an on-going relationship for years to come. At Douglas INFINITI we make it our goal to get to know you so that we can pair you up with the vehicle of your dreams but also so that you feel comfortable at our dealership! We base our customer service on the hope that every single customer will make us their INFINITI dealer in Summit NJ for life which is why our standard of service is known as the "Douglas Difference".

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