430 Morris Ave
Summit, NJ 07901
Sales: 908-219-9345
Used Cars: 908-219-9352
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Summit, NJ that carry INFINITI
Overall Rating:
4.6 (out of 5)
97% recommend this dealer
1081 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Sharing my experience with Infiniti so you can all take
Sharing my experience with Infiniti so you can all take warning. I’ve been a customer for 5 years and I have 6 payments left on my 2023 QX60. I took the car in for service on 8/14/25 to Douglas Infiniti in Summit, NJ. They gave the car back to me with a cracked windshield. They owned up to it immediately. It was two weeks before someone approved the replacement. Then another two weeks to be told they’re on back order. Finally they’ve said there are no windshields for at least another four weeks. So, best case is a mid October replacement, if that. The crack is now about 24” long and I can be pulled over whenever a cop is having a bad day. I’ve spoken to the service dept., parts dept, and Infiniti customer care. The latest update is there’s no update and they want to email me weekly to say there’s no windshields until they have one. I presented a couple reasonable solutions to a problem that originated with them: -Let me bring to a windshield repair place and expense to them. They said No to this. -Take back the vehicle and it’s 6 remaining payments ($3500 total probably the cost of a windshield anyway) and immediately sign a new lease and commit to another term. They said No to this. -Give me some incentive to sign on for another lease if they’re making me wait for a windshield and to end of lease term. They said No to this. The only option to fix this is for me to make a claim on my insurance and handle the repair myself, causing my premiums to increase, yet again. While Infiniti has chosen to do nothing and just tell me to wait. So now I’ve advised them that I’ll tell thousands of my closest friends how they’re handling my situation. There’s plenty of brands out there to choose from and I’ll certainly be shopping around.
Maximum rating = 5
Axel was awesome very nice and knowledgeable.
Axel was awesome very nice and knowledgeable. Would definitely recommend him to anyone who may be looking for a vehicle.
Maximum rating = 5
I had a wonderful experience purchasing my car with
I had a wonderful experience purchasing my car with Armand at Douglas Infiniti. From the moment I walked in, Armand was friendly, professional, and never pushy. The entire process—from introductions to financing—was smooth and transparent. He explained everything clearly, answered all my questions, and made me feel comfortable every step of the way. I highly recommend this dealership to anyone looking for a stress-free and positive car buying experience.
Maximum rating = 5
We have been serving NJ since 1965 and it's a rather rare occasion when you find a dealership that is truly concerned with not only satisfying your service needs but one that sincerely wants to develop an on-going relationship for years to come. At Douglas INFINITI we make it our goal to get to know you so that we can pair you up with the vehicle of your dreams but also so that you feel comfortable at our dealership! We base our customer service on the hope that every single customer will make us their INFINITI dealer in Summit NJ for life which is why our standard of service is known as the "Douglas Difference".
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