430 Morris Ave
Summit, NJ 07901

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Sales: 908-219-9345

Used Cars: 908-219-9352

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Douglas INFINITI

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

1061 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Stan Sanon and John Lato

Reviewed by James Neville from SpringfieldApril 05, 2024

Stan was very knowledgeable and patiently answered all our questions. Sale was low key, with no pressure! John was also very thorough, explaining options that were available. Again, low key without applying pressure.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day! Russ Arons Marketing Director Douglas Motors

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Entire buying process was relatively painless and the

Reviewed by wmsdrejkaMarch 01, 2024

Entire buying process was relatively painless and the after sell was minimally annoying but it is normal these days . Dealership aims to be a no nonsense dealer.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi wmsdrejka, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Douglas INFINITI. We do hope we can be of assistance in the future. Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

New Lease

Reviewed by NewvLease from Mount Vernon, NYFebruary 22, 2024

Armand was very professional through out the process. We did not want to spend several hours in the dealership so we took care of most of the details via phone and then went in to sign and pick up vehicle. Brilliant!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Newvlease, thank you for taking the time to leave a review for us at Douglas INFINITI. We're happy we could meet your expectations! Thank you again for the great review! Russ Arons Marketing Director Douglas Motors

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Douglas INFINITI

We have been serving NJ since 1965 and it's a rather rare occasion when you find a dealership that is truly concerned with not only satisfying your service needs but one that sincerely wants to develop an on-going relationship for years to come. At Douglas INFINITI we make it our goal to get to know you so that we can pair you up with the vehicle of your dreams but also so that you feel comfortable at our dealership! We base our customer service on the hope that every single customer will make us their INFINITI dealer in Summit NJ for life which is why our standard of service is known as the "Douglas Difference".

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