60 Rockwood Place
Englewood, NJ 07631

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Sales: 201-429-9805

Used Cars: 201-429-9805

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:30pm
Tue 8:00am – 6:30pm
Wed 8:00am – 6:30pm
Thu 8:00am – 6:30pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of INFINITI of Englewood

Overall Rating:

4.6 (out of 5)

83% recommend this dealer

1021 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Ricardo made our experience seamless and transparent.

Reviewed by TmApril 15, 2024

Ricardo made our experience seamless and transparent. Authentic guy who loves cars and wants to please his customers. This is how buying a car should be.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

This place is extremely sloppy and lazy I traded in my

Reviewed by turmoil.02roperMarch 26, 2024

This place is extremely sloppy and lazy I traded in my car and was told they paid off my car but i found out nothing was paid off and missed my payment date and affected my credit. I had to call several times but it looked like they were avoiding my call until I actually showed up to the dealership then they started working. This is not my first time trading in a car and by far this place was the worst experience.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

If I could give them zero stars, I would.

Reviewed by Marian GayleMarch 25, 2024

If I could give them zero stars, I would. I’ve only ever serviced my car at this Infiniti. Took a roadtrip and got a flat tire, found out my tire alignment was completely off. The manager blamed my alignment being off on me hitting a pothole. Meanwhile my tires are less than a year old and completely bald to the wires in one spot. My tires are special order and 600 for one. They took no accountability. Not even an apology because by no means was this caused by a pothole. NEVER coming here again!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About INFINITI of Englewood

In all honesty, you couldn’t have made a better choice! To begin with, at INFINITI OF ENGLEWOOD, we offer you an enormous selection of new and pre-owned luxury vehicles unlike any other dealer in the Tri-State area.Secondly, we offer you a no-pressure sales force whose only mission is to get you into the INFINITI that’s right for you at the price that’s right for you. This means working with our very knowledgeable finance team that will help you with any credit issues, and provide you with a financing plan or a leasing program you never imagined possible. There’s another important thing you need to know about INFINITI OF ENGLEWOOD: when you buy or lease a vehicle from us it’s not the end of our relationship it’s just the beginning. You see, our Service Department is second to none. Whether it’s a simple oil change or installing a power-train our factory-trained technicians will have you back on the road in the least amount of time possible…and for the least amount of money possible. And we’ll do it around your schedule…not ours. We’ll even come and pick up your car and drop it off for you, and give you a free loaner. What it all comes down to is anybody who buys an INFINITI is making a very wise decision. When they buy that INFINITI at INFINITI OF ENGLEWOOD that decision becomes downright brilliant.

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