Luther INFINITI of Bloomington

Xavier was great to work with on the Sales side - I would buy from him again - if he wascat a different dealership. But, I would never buy from this dealer again because their detail service was the worst. Brad promised they would buff out some scratches and fill some chips in the windshield. The buff work made things way worse with cloudy, foggy, dulled swirl patterns everywhere they had worked. Looks like someone used a power tool and did not know what they were doing. It’s way more noticeable than the original scratches. It’s going to cost me at least $400 to attempt to fix it all. Windshield chips magically reappeared after 1st hand wash too. No idea what they used as ‘fill’ but it washed away. They obviously did the bare minimum to save $. They lied about the cloudy swirls too - suggesting it was condensation caused by the cold weather and that they ‘would go away’, Total scam. Wish I could leave zero stars.

Lance has been amazing every time I bring my car in for service. He’s always helpful, gets me in quickly, and makes sure the job is done right. I really appreciate his great service.

I would like to thank Dan Sommerfeld and crew for the service they performed on my 2023 QX80 January 6th and 13th. I enjoyed working with Dan he is very knowledgeable and conscientious. I came in for 30,000 mile service and they found the climate control fan needed to be replaced and the drivers seat frame needed to be replaced (it would not stay in selected position since the car was new). The service took two appointments, so I thank them for their patience and quality work.