Luther INFINITI of Bloomington

Think buying a car in a different state is difficult? Think again! Luther Infiniti of Bloomington made it extremely easy. I expressed interest in a vehicle online. The very next morning I received an email from Steve DiFiore. The email not only welcomed my business but included a full video of the interior and exterior of the Tesla Model X that I was drooling over. I was impressed so I gave Steve a call. I was straightforward with him and explained that I didn’t have the best credit. He assured me that they work with a few different lenders and should be able to assist. I filled out the application and to my surprise it was streamlined to show where you are in the purchase process. I found this very comforting being that I was not a local. He also asked if I wanted to sign up for text alerts which was amazing because texts just work much better than phone calls for me. Finally the finance manager called me with an approval. He overnighted me some documents to sign and included a return envelope. Once he received everything he began to locate a logistics company that could transport the vehicle for me. He assured me that they only choose top quality companies with high ratings for transports. The driver of the logistics company called me and told me his approximate timeframe to meet at the destination of my choosing. This process was actually much easier than what I have experienced with buying a car in my own city, Chicago. I would highly recommend Luther Infinity of Bloomington. Steve DiFiore was awesome from beginning to end. Brad Marr also made the transferring of the ownership account with Tesla easy as well. He reached out to me and requested the necessary information. This was definitely a great car buying experience.

Garrett Wilson Wes very patient and he took his time to explain the work that was needed on my car.he gave me clear option and I felt very welcome He also kept updating me while I was waiting my car.

This is my 2nd car purchase with Steve in 3 years, great customer experience. Steve goes above & beyond to do what is right and puts the customer first!