1816 Maplelawn
Troy, MI 48084

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Used Cars: 947-447-2931

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Suburban INFINITI of Troy

Overall Rating:

4.5 (out of 5)

91% recommend this dealer

216 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I have done business with Suburban Infiniti of Troy since

Reviewed by plrwalker5January 31, 2024

I have done business with Suburban Infiniti of Troy since it opened. This dealership is welcoming and friendly, providing excellent customer service, from the sales department to the service department. I have recently worked with Gary Davis, sales consultant. He assisted me in selling my deceased husband's car. Gary was friendly, organized, knowledgeable, and proactive in facilitating the transaction. He is also happy to assist with any questions I may have about the operation of my own vehicle. Gary is, indeed, an asset to the dealership.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your kind words, plrwalker5! We're glad to know that Gary and the rest of our team at Suburban INFINITI of Troy have consistently provided you with excellent service. We appreciate your loyalty and look forward to assisting you in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Sami is a great asset to the service department!

Reviewed by traceymcgrath06December 19, 2023

Sami is a great asset to the service department! Great with communication, and always takes care of everything with great care, no stress just great service!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

A Very Satisfied Customer

Reviewed by Neil McEachern from Detroit, MINovember 05, 2023

Sammi ElHage went beyond my expectations by keeping me informed as the work progressed and explaining everything when it was completed. Everything was first rate.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

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