24355 Haggerty Road
Novi, MI 48375
Sales: 586-354-9041
Used Cars: 586-298-3643
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 10:00am – 4:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Novi, MI that carry INFINITI
Overall Rating:
4.5 (out of 5)
91% recommend this dealer
331 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I was able to schedule a convenient time to bring my car
I was able to schedule a convenient time to bring my car in and have it serviced while I waited. All work was completed in a timely fashion! My car was washed and all set for me to go! Great job!!
Dealer Response
Hi Jmisskim, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Maximum rating = 5
The dealership was nice and clean, and everyone was
The dealership was nice and clean, and everyone was friendly i’ve been coming to that dealership since 1993 and I continue to come because of the ownership in the good professionalism there.
Dealer Response
Dc.underwood, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban INFINITI of Novi!
Maximum rating = 5
VERY BAD EXPERIENCE!!!
BE AWARE BEFORE YOU BUY VHEHICHLE FROM THIS DEALERSHIP!!!! I purchased a 2007 Toyota Corolla from this dealership on May 6th of 2023. Jeremy was the sales guy who assisted me. I am a Ohio resident So, they were supposed to mail me the title change paper work within 30-45 days of purchase. But they never sent me those documents (original Michigan title). Now I have been trying to reach out for the last 15 days and they would not receive my call or give any response to the numerous voicemails I left for them. Such a BAD and HORRIBLE experience!!!
Maximum rating = 5
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