INFINITI of Grand Rapids in Grand Rapids including address, phone, dealer reviews, directions, a map, inventory and more

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2930 Breton Rd SE
Grand Rapids, MI 49512

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Sales: 616-940-8989

Used Cars: 616-366-4183

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 3:00pm
Tue 9:00am – 3:00pm
Wed 9:00am – 3:00pm
Thu 9:00am – 3:00pm
Fri 9:00am – 3:00pm
Sat Closed

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 7:00pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:30am – 3:00pm

Reviews of INFINITI of Grand Rapids

Overall Rating:

3.7 (out of 5)

67% recommend this dealer

6 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Extremely professional

Reviewed by Patrick W. from Atlanta, Ga.December 23, 2020

The whole experience from the dealership servicing my qx60 with a repair under warranty was extremely professional. They treated me with respect and were timely with the repair. I would come back to this dealership to buy my next car.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

4.7 (out of 5)

So close! Hopefully it'll work out next time.

Reviewed by JayzSuperMac from Holland, MIOctober 09, 2020

To be honest, purchasing an Infiniti was not even on my radar until just a couple of weeks ago when I test drove a 2014 QX60 that just so happen to be sitting on a used car lot that I visited with the intention to check out another SUV for my daughter. After test driving it with my wife and daughter in tow, I was reintroduced to the quality of the (Nissan) product. I've previously owned 4 Nissans in the past including a Hardbody, Pathfinder, Altima and Maxima and had (for the most part) great ownership experiences. Although this QX60 was older with more miles than a car we'd actually consider buying, I began searching around for a newer and lesser miles QX60. I found a 2017 model at Infiniti of Grand Rapids that looked like it could fit the bill nicely for me and my family and had hoped that I could negotiate a deal on a trade for my 2014 Jeep Grand Cherokee Overland that would work for me and the dealership, but after about a week of earnest negotiations on both sides, unfortunately I wasn't able to make the number work for (us) right now, so I had to pass on a purchase. Having said all of that, I was treated, as I would expect from a luxury brand dealership, with a high level of professionalism by the sales team and relationship manager who assisted me through my search and even provided me with an at home delivery extended test drive which allowed me to have the vehicle undergo a thorough pre-purchase inspection at my car repair shop. So in the future, when I'm considering a vehicle purchase, I'll definitely keep an Infiniti in mind and seriously consider returning to Infiniti of Grand Rapids to purchase my next car.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Worth it!

Reviewed by Justin Hendrix from Grand Rapids, MichiganAugust 02, 2020

Best choice I've made for a vehicle through a company i originally knew nothing about. I recommend them to family and friends because of how the vehicle has been and the staff has treated both me and my vehicle.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About INFINITI of Grand Rapids

The team at INFINITI of Grand Rapids would like to welcome you to our dealership in Grand Rapids where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and learn about the history of INFINITI check out our full selection of new INFINITI vehicles or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on our professional finance team will help you get settled with a competitive financing or lease plan.

When you're looking for quality auto maintenance and repairs near Grand Rapids you can always count on the professional technicians in our INFINITI service department

Ready to buy? Get a price quote before visiting the dealership.

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