866 Boston-Providence Turnpike
Norwood, MA 02062

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Sales: 866-623-7464

Used Cars: 877-651-3719

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 4:00pm
Tue 8:00am – 4:00pm
Wed 8:00am – 4:00pm
Thu 8:00am – 4:00pm
Fri 8:00am – 4:00pm
Sat 8:00am – 4:00pm

Reviews of INFINITI of Norwood

Overall Rating:

4.1 (out of 5)

92% recommend this dealer

769 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Emailed Mr.

Reviewed by bradburdette59January 23, 2026

Emailed Mr. Goldstein requesting dealership correction to Auto Check. Infinity of Norwood...used my VIN number to repair someone else's 2019 qx50, same result by them at CarFax. No apologies, emailed me "you handle it". Reported to BBB, complaint filed for second time to Infinity consumer affairs. Request compensation check for devaluation of my 2019 qx50, reading 48k miles on my odometer, not 99k miles on the car odometer they serviced using my VIN number which is, has and continues to be reported by Mr. Goldstein s dealership Infinity of Norwood. I reside in South Carolina, never been to Massachusetts! This man and this dealership are dishonest and cannot and will not correct the problem they created..... don't buy anything from Infinity of Norwood.. .disgrace to Infinity Corporate and Norwood community.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

He is the worse general manager he does not care about

Reviewed by AriesDecember 06, 2025

He is the worse general manager he does not care about customers and or helping them and depending on the customers nationality I feel he treats certain Customers differently and acts like he does not know anything

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I am a picky shopper and the excellent service received

Reviewed by Brenda Hagen from Worcester MANovember 24, 2025

I am a picky shopper and the excellent service received with Ashraf Hassan was greatly appreciated. He was quick to resolve our questions and gave us a good deal we thought

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About INFINITI of Norwood

Infiniti of Norwood is a proud member of the Albrecht Auto Group and affiliated with Woburn Toyota, Marlboro Nissan, Milford Nissan, Albrecht Buick GMC of Wakefield, Albrecht Subaru of Wakefield, Albrecht CDJR of Westborough and Nashua Infiniti, and high-quality pre-owned vehicles. Our large inventory and wide selection of models along with competitive pricing allow us to make you a great offer on the INFINITI of your choice. At INFINITI of Norwood our goal is to assist you in making a confident decision. Our friendly professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle we're here to help with your search.

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