INFINITI of Norwood in Norwood including address, phone, dealer reviews, directions, a map, inventory and more

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Overview
Dealer Reviews

INFINITI New Car Dealership in Norwood, MA

Overall Rating

4.7/5

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Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great offer on the INFINITI of your choice. At INFINITI of Norwood, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search.

INFINITI of Norwood also has a service department if you need ongoing support with your new INFINITI, INFINITI of Norwood has INFINITI-trained mechanics and uses the highest quality parts. If you are in Norwood, INFINITI of Norwood should be your dealership!

INFINITI of Norwood Reviews

Overall Rating

4.7/5

35 out of 37 people recommended this dealer

Customer Service:

4.1/5

Buying Process:

4.3/5

Quality of Repair:

3.5/5

Overall Facilities:

4.6/5

Poor service

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

4/5

Quality of Repair:

2/5

Overall Facilities:

2/5

Reviewed by Antony Johnson MD
in BURLINGTON
May 03, 2019

Worst customer service I have ever experienced. Michael the guys who deals with warranties is a liar. Don't ever buy any warranty from him. When u go in to buy a car, no one cares.

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Customer Service & management needs training

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

N/A

Overall Facilities:

N/A

Reviewed by Chris
in Boston, MA
October 20, 2018

Walked into this Infiniti dealership today after visiting a Porsche, BMW, and Mercedes dealership. I’m a 25 year old male and was wearing a hoodie and jeans - not your typical look for a luxury car customer, some may argue. I stood in the lobby unacknowledged for a couple minutes. My mother walks in and immediately gets “hello ma’am how can we help you?” Not off to a great start, given that she isn’t the customer. I proceeded to discuss briefly options for an Infiniti Q50. I’ve never driven the car and have not done a lot of research with regard to options, packages, etc. offered in the vehicle. Because I did not know exactly what I was looking for, I was refused the opportunity to test drive a vehicle. I left the dealership immediately, still unaware of whether or not I even liked the Q50. I called the Sales Manager to advise him that his sales strategy may not be optimal and let him know how I felt about my experience entering his dealership. This call was met with an air of indifference as he simply asked if I knew which car I wanted and advised that I could only test drive a car if I knew what I wanted. Certainly I cannot know what I want if I haven’t had the chance to drive the cars. My advice is to head up the street. At Porsche I jumped in a car and test drove it right away, without an appointment, and not even accompanied by a salesperson. At BMW and Mercedes my experience was similar - was able to walk in unannounced and drive their inventory. I can’t say if I like the Infiniti cars because I haven’t had the opportunity to drive one, but I certainly wouldn’t recommend the dealership.

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Very Happy Customer!!!

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

N/A

Overall Facilities:

5/5

Reviewed by Nora
in Dorchester, MA
March 21, 2018

I bought a used Infinity, and the whole process couldn’t have been more pleasant. Jason Cultrera was my sales consultant. I totally recommend this dealer.

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Dealership Contact Information

INFINITI of Norwood 866 Boston-Providence Turnpike
Norwood, MA 02062

Sales: 855-240-5624
Used Cars: 855-228-9624

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	11:00am	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	5:00pm	8:00pm	8:00pm	8:00pm	8:00pm	6:00pm	6:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:00am	7:00am	7:00am	7:00am	7:00am	8:00am
Close	Closed	7:00pm	7:00pm	7:00pm	7:00pm	5:00pm	4:00pm

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New Car Locator New Car Inventory for INFINITI of Norwood in Norwood, MA, 02062 by make:
1 2019 INFINITI Q50 Vehicles
2 2019 INFINITI Q60 Vehicles
3 2019 INFINITI Q70 Vehicles
4 2019 INFINITI QX30 Vehicles
5 2019 INFINITI QX50 Vehicles
6 2019 INFINITI QX60 Vehicles
7 2019 INFINITI QX80 Vehicles

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INFINITI of Norwood

INFINITI New Car Dealership in Norwood, MA

Overall Rating

INFINITI of Norwood Reviews

Overall Rating

Poor service

Overall Rating:

Customer Service &amp; management needs training

Overall Rating:

Very Happy Customer!!!

Overall Rating:

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Dealership Contact Information

Sales Department Hours

Service Department Hours

Customer Service & management needs training