155 Andover St Route 114
Danvers, MA 01923

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Sales: 844-327-4922

Used Cars: 844-327-4932

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Kelly INFINITI

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

1193 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

It is nice dealing with true professionals that care

Reviewed by Raquel from Lawrence, MAFebruary 27, 2024

It is nice dealing with true professionals that care about the customer experience. What a great team at Kelly Infiniti. My service rep was Pete and exceeded all my expectations. Always taking excellent care of the customer needs and paying attention to minor details that makes a great difference. Outstanding!!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you so much, Raquel! We're happy to hear that Pete provided you with exceptional service and exceeded your expectations. Our team strives to ensure every customer feels valued and well taken care of. We appreciate your business and look forward to serving you again in the future. If you need anything else, please don't hesitate to reach out!

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Maximum rating = 5

5.0 (out of 5)

I can not say enough about Eric.

Reviewed by Christine TurnerFebruary 16, 2024

I can not say enough about Eric. I do not know many people who look forward to going car shopping. I am a person who drives a car to their death in order to avoid car shopping but Eric changed this. He was patient and by no means pushy or aggressive. He heard what I was looking for, offered other suggestions but not just to make a sale and me not being happy in the end. I began my search in August but needed to put on hold at the last minute. I came back when I was ready only willing to work with him again. Again I knew I made the right choice with him. If you’re looking to excellent service and knowledge go ask for Eric!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Wow thank you so much, Christine! We are so happy to see that you had such a great experience working with Eric and he took excellent care of you! We certainly understand that car shopping can be a stressful task, so we are glad that Eric made sure the entire process ran so smoothly! Eric is dedicated to providing exceptional service and ensuring that our customers find the perfect vehicle to meet their needs. We're delighted that he was able to assist you in finding the right car, and we appreciate your recognition of his professionalism and expertise. If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Overall Experience 5

Customer Service N/A

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Maximum rating = 5

5.0 (out of 5)

I always get whit glove treatment at Kelly Infiniti.

Reviewed by CMFFebruary 15, 2024

I always get whit glove treatment at Kelly Infiniti. I can even get in with no appointment.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Kelly INFINITI

Kelly INFINITI was founded in 1989 by Kelly Auto Group President Brian Kelly and was the very first INFINITI dealership in the United States. We pride ourselves on delivering an exceptional luxurious shopping and servicing experience to every Kelly INFINITI customer.

Our INFINITI dealership is conveniently located on Route 114 in Danvers MA. We invite you to browse our website for the new and pre-owned INFINITI you've been looking for.

Shop our inventory online today at https://www.kellyinfiniti.com/

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