Kelly INFINITI in Danvers including address, phone, dealer reviews, directions, a map, inventory and more

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Overview
Dealer Reviews

INFINITI New Car Dealership in Danvers, MA

Overall Rating

4.3/5

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Kelly INFINITI was founded in 1989 by Kelly Auto Group President Brian Kelly, and was the very first INFINITI dealership in the United States. We pride ourselves on delivering an exceptional, luxurious shopping and servicing experience to every Kelly INFINITI customer.
Our INFINITI dealership is conveniently located on Route 114 in Danvers, MA. We invite you to browse our website for the new and pre-owned INFINITI you've been looking for.

Shop our inventory online today at https://www.kellyinfiniti.com/

Kelly INFINITI also has a service department if you need ongoing support with your new INFINITI, Kelly INFINITI has INFINITI-trained mechanics and uses the highest quality parts. If you are in Danvers, Kelly INFINITI should be your dealership!

Kelly INFINITI Reviews

Overall Rating

4.3/5

47 out of 57 people recommended this dealer

Customer Service:

3.2/5

Buying Process:

4/5

Quality of Repair:

3/5

Overall Facilities:

3.5/5

Stay Away!!!

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by KC
in Beverly MA
June 21, 2019

Stay far away from Kelly Infiniti! They don’t return phone calls, cannot give me a straight answer about my buyout. The manager literally told me that the finance manager is “new” and doesn’t know what he’s doing. They all point fingers at each other and no one can get it right.

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TERRIBLE CUSTOMER SERVICE!!!

Overall Rating:

2/5

Customer Service:

1/5

Buying Process:

4/5

Quality of Repair:

1/5

Overall Facilities:

3/5

Reviewed by Sonia Chandler
in Lynn
March 06, 2019

I've had 2 years of terrible experience with a leased QX30 from Kelly Infiniti, Danvers. Instead of repurchasing their faulty vehicle I get the run-around from everyone involved. Once you've purchased/leased from them, they seem to care less about any inconveniences they may have caused and never have loaners available when a repair is needed. One example of their bad customer service is in October of 2018, I went on a 5 day vacation and dropped my car off for electrical repairs; I notified them of my return date, upon my return they had not ordered the parts needed for the repair. Please do not purchase/lease from here, I had a better experience with my Nissan Rogue from Kelly Nisssan Lynnfield.

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New to owning an Infiniti

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

4/5

Quality of Repair:

4/5

Overall Facilities:

5/5

Reviewed by Jim
in York, Maine
June 07, 2016

Been wanting to own a true sports sedan for several years brought me to the Infiniti brand of cars. After looking at Lexus and other cars in this class the styling and performance of my pre-owned G series sold me on the first ride. In addition I want to commend Peterson Charles a relatively new salesperson who had worked his way in from the Kelly repair facilities as a technician. Having 'peety' was great because he knew the mechanical workings of the car inside and out having worked on them for a few years. All the people I met at Kelly Infiniti were extremely professional and bent over backwards to make sure everything I needed was taken care of. Job well done, I will be back!

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Dealership Contact Information

Kelly INFINITI 155 Andover St Route 114
Danvers, MA 01923

Sales: 844-327-4922
Used Cars: 844-327-4932

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	11:30am	8:00am	8:00am	8:00am	8:00am	8:00am	8:00am
Close	5:00pm	8:00pm	8:00pm	8:00pm	8:00pm	6:00pm	6:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:00am	7:00am	7:00am	7:00am	7:00am	7:00am
Close	Closed	6:00pm	7:00pm	7:00pm	7:00pm	5:00pm	5:00pm

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New Car Locator New Car Inventory for Kelly INFINITI in Danvers, MA, 01923 by make:
1 2019 INFINITI Q50 Vehicles
2 2019 INFINITI Q60 Vehicles
3 2019 INFINITI Q70 Vehicles
4 2019 INFINITI QX30 Vehicles
5 2019 INFINITI QX50 Vehicles
6 2019 INFINITI QX60 Vehicles
7 2019 INFINITI QX80 Vehicles

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