INFINITI of Lafayette in Lafayette including address, phone, dealer reviews, directions, a map, inventory and more

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6201 Johnson St
Lafayette, LA 70503

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of INFINITI of Lafayette

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

73 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.3 (out of 5)

Service and Repair

Reviewed by Bonnie B from Eunice, LAMay 30, 2021

Infinity of Lafayette...Service takes at least 2 hours. No less EVER.. infinity does not offer you a rental so it’s a sit and wait... and wait ....and wait. I pulled up for service and the girl was checking out the car in front of me and she NEVER acknowledged me. Went inside and later a gentleman came out to get my info. They tell you an hour but get ready for two plus hours. They supposedly put a clear coat on my car which I paid dearly for, but I do believe it was never done. They told my cousin the same thing but her husband caught it so they actually had to make it right. I am having major tire issues and I have less than 20,000 miles on my car. If I can ever get rid of this vehicle I will purchase where I get a car to drive and not have to hang out for hours. Cadillac is the BEST.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 3

Quality of Repair 2

Maximum rating = 5

1.5 (out of 5)

Mr Austin

Reviewed by Edward Austin from PattersonFebruary 06, 2021

I recently went in for an oil change and tire rotation And it took 2 and half hours. That was totally unexceptional service. If there was a delay due to whatever the reason someone should have let me know before 2 and half hours.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.3 (out of 5)

Don’t get any repairs done at the dealer

Reviewed by G37 Owner from Lafayette, LAAugust 19, 2020

Unless you have unlimited income or take out a loan, do not have any repairs done at the dealer unless it’s the absolute only place that can perform the job. Other than that it’s a very nice dealership.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 3

Maximum rating = 5

About INFINITI of Lafayette

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