INFINITI of Northern Kentucky in Covington including address, phone, dealer reviews, directions, a map, inventory and more

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1945 Dixie Hwy
Covington, KY 41011

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Sales: 859-757-4530

Used Cars: 859-912-7957

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 9:00am – 1:00pm

Reviews of INFINITI of Northern Kentucky

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very professional!

Reviewed by Mike from Cincinnati, OHDecember 09, 2022

Very professional and the waiting area is very comfortable. The Service Managers are very informative and care about your experience. I highly recommend their sercice.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Easy to do business with!

Reviewed by Matthew from Northern, KentuckyNovember 18, 2022

Very knowledgeable and helpful staff along with fantastic attention to detail. I look forward to working with the team at Infiniti of NKY again very soon.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

3.5 (out of 5)

Service Department

Reviewed by Brent from Hebron, KentuckyAugust 13, 2021

I called the service department to make an appointment to have my vehicle serviced. While I was speaking to the service department I advised them that I needed them to pick up my vehicle from my house with a loaner and was told “ We only have five loaners and they cannot loan a vehicle out for an oil change and service on my vehicle”. When I was shopping around for vehicles I bought this infiniti because the salesman kept saying “ when you have your car worked on we can pick it up at your house and leave you a loaner”. Wow was I wrong for believing that. This has happened to me twice at Northern Kentucky Infiniti and after the first time I was advised that it would not happen again. I am in the market again for another vehicle and I will not buy one from them…

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 4

Customer Service 3

Buying Process N/A

Quality of Repair 4

Maximum rating = 5

About INFINITI of Northern Kentucky

Thank you for making your way to INFINITI of Northern Kentucky your certified INFINITI dealer serving drivers throughout Fort Wright and the surrounding areas. At our dealership you'll find a solid selection of new INFINITI models for sale as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts who can help you get the right loan or lease in a quick easy and transparent manner.

Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of INFINITI technicians on staff.

Ready to buy? Get a price quote before visiting the dealership.

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