Steven INFINITI in Wichita including address, phone, dealer reviews, directions, a map, inventory and more

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11213 E Kellogg Ave
Wichita, KS 67207

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Sales: 316-854-6483

Used Cars: 316-652-0088

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 12:00pm

Reviews of Steven INFINITI

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

65 out of 69 people said they would recommend this dealer

1 (out of 5)

Avoid at all costs!

Reviewed by REB in West Des Moines, IAFebruary 09, 2020

I looked at a new QX30 that had been on their lot for over a year and appeared to be a great deal. When I reached out to the dealership, the Internet price was inflated $3,000 for dealer *add ons* (e.g. paint sealant, nitrogen tires and VIN etching). After a couple of weeks of negotiations, we finally arrived at a price that I was comfortable with paying for the vehicle. Before I started on a 5 1/2 hour trip to get the car, I decided to call the dealership and ask if the vehicle had incurred any weather-related damage in the past year. Initially, I was told no and started out to get the car. About an hour into the trip, I was called by the general manager and was told it been through a hail storm. Also, I would need to sign a Storm Damage disclosure before taking the car. When I asked about the cost of the damage, the general manager refused to disclose it. The final straw was when I called my insurance company and they indicated that *un-repaired* hail damage essentially voids the comprehensive portion of a policy. As I left the dealership, I commented that it would have nice to know that the vehicle was damaged from the beginning and the general manager replied *they don't have to*. I bet this dealership doesn't get a lot of repeat business with their sales tactics!

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Will lie to get you in the door. Less than 1¿¿

Reviewed by CS in SE KSAugust 02, 2019

They will flat out tell lies to get you in the door. I drove 3 hrs on the basis of the numbers they promised and after 30 minutes of waiting, they were 16000$ more than discussed trade difference. Disgusting old school car DOGS. Id suggest to look elsewhere.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

Please DON'T WASTE YOUR TIME with this dealership

Reviewed by Keerthi in BentonvilleJuly 14, 2019

This Dealer center should be rated “TOP MOST DISHONEST DEALER CENTER “ in the country.I saw a 2018 Infiniti QX30 model listed for 25000.I spoke with sales agent whether it can be closed between 23k to 24k and got his confirmation. I started 3HRS 50mins drive from my home to this dealership with all documents for loan,initial money and all HOPES Test drove and found lot of information about the car was not shared with me,So negotiated price for which sales agent agreed and he mentioned manager approved as well. His Manager came after hour and mentioned 27000k plus and non negotiable ,When I asked why this information was not shared in phone.this is his reply “IT’S A MARKETING GIMICS TO BRING CUSTOMERS TO DEALER CENTER”.HOW INHUMANE is this to ask people drive for 3hours 50mins and at least if they initially mentioned that they cannot reduce less Than 27k it could have saved me at-least that 1 hour which I wasted in dealer center.why there is no transparency?. I will raise a complaint in “ state consumer protection agency and the Federal Trade Commission” with the proof I have.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

About Steven INFINITI

At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.

Please do not hesitate to contact us at 316-652-0088 with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!

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