INFINITI
New Car Dealership in Shawnee, KS
Overall Rating
4.7/5
Read dealer reviews
Welcome to INFINITI of Kansas City, your exclusive INFINITI dealership located at 6960 West Frontage Road Merriam, Kansas (I-35 & 67th St). We have been providing the best-in-class car buying and ownership experience to the Kansas City area since 1990. Our team works to provide every customer with a simple, easy and stress-free experience. From research to delivery, INFINITI of Kansas City will provide you with the information you need so that you can make an informed and confident decision regarding your vehicle purchase. INFINITI of Kansas City also makes it easy when your car needs service.
Our certified mechanics know how to keep your new INFINITI fine tuned and safe. So if you are in Shawnee or the surrounding area, check out INFINITI of Kansas City!
INFINITI of Kansas City Reviews
Overall Rating
4.7/5
81 out of 87 people recommended this dealer
Overall Facilities:
4.6/5
Great selection and service!
Reviewed by Honey Brinkley
in Springdale
May 13, 2020
I've been searching high and low for a vehicle I could truly be happy with for over 3 years now. When I found one of the only 5 vehicles that matched all of the criteria I needed at this dealership 250 miles from home, I was ready to make the trip and hopefully finally make a decision I could be excited about! From the first experiences with the sales associate Ryan Rowley online, then in person, I knew they prided themselves on customer service and quality! I won't do business anywhere that I don't believe will meet that minimum expectations!! From the communication on the day I traveled, through the preparation and sales process, I have no complaints. Then, the final paperwork and financial process with the business manager, John, was about as smooth and enjoyable as could be expected!! Nothing but good things to say. I drove the car 250 miles home and have had it a week. I've never been more excited about a new car!!
Top Notch Service!
Reviewed by ZS
in Kansas City, MO
February 07, 2020
If I could give these guys more than five stars, I would! I've experienced more than a few quality issues with my Q50, but they've been there for me every step of the way. Both Chris and Spencer go above and beyond to deliver excellent customer service. They are always honest and upfront about everything. There's always a loaner ready so I can go to work and their time estimates are pretty spot on. They do an excellent job communicating with me throughout the entire service process. I recently experienced a failure with the driver's door lock right after the car's warranty had expired and they surprised me by covering the cost of everything, saying that an issue like that on a relatively new car was totally unacceptable. I can honestly say that this is the first dealership that I've dealt with where I feel that I'm taken seriously and all of my concerns get addressed with honesty and care. I was prepared to write off Infiniti when it comes time to purchase another vehicle, but I will definitely reconsider because this dealership stands behind their products and customers!
Was my first visit, and very satisfied with everyo
Reviewed by ROB RADER
in overland park, ks.
November 30, 2018
Had a very good experience with the sales team.. I've purchased many vehicles in the past, and this was probably the first time i left a dealership feeling good about everything. Will definitely be back.
