Berman's INFINITI of Merrillville in Merrillville including address, phone, dealer reviews, directions, a map, inventory and more

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1794 81st Ave
Merrillville, IN 46410

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Sales: 219-500-6049

Used Cars: 219-227-4359

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 3:30pm

Reviews of Berman's INFINITI of Merrillville

Overall Rating:

4.3 (out of 5)

82% recommend this dealer

76 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great customer service

Reviewed by Marcy from Culver, INSeptember 01, 2021

Worked with Erica to find my new to me vehicle after 5 months of trying on my own. Within a few hours age had it narrowed down for me via text and email and I was sold on my Kia. Love my car and Erica

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Very unprofessional

Reviewed by Unhappy Customer from Hebron INAugust 21, 2021

We bought a 2018 Jeep Cherokee with only 44,000 miles in July 2021 Had it a few days and the front brakes were giving us problems. Called them on a Tuesday to see if they could take care of this issue I talked to a lady manager supposedly (don't want to mention any name) she said I would have to speak to the GM but he was on vacation he would call me back that Thursday but never did. Got a response from another review that said to call and speak to the GM so I did and talked to the same lady who was now the operator guess what not in the office again never got a call back once again. I ended up changing them myself the rotors and pads were totally shot. If they do safety inspections can't believe they sold a vehicle with brakes in this condition. This is the second vehicle we bought from them never again. In my opinion Very unprofessional

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Easy and straightforward

Reviewed by Amy from LaPorteJune 17, 2021

It was an easy and straightforward experience. Everyone was friendly car was clean and my trade value was great. Would recommend and will definitely be back for service.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Berman's INFINITI of Merrillville

Berman INFINITI of Merrillville is proud to be a luxury automotive leader in Merrillville, Indiana. Since opening our doors, Berman INFINITI of Merrillville has kept a firm commitment to our customers to make the car-buying process as quick and hassle free as possible! You can trust that Berman will get you into the perfect car or truck with true professionalism and the attention you deserve. Whether you are into the market for a new INFINITI or a used car, truck, or SUV, we will work to find the financing options to fit any need or budget. Berman INFINITI of Merrillville is committed to providing an exceptional experience in INFINITI sales, INFINITI service, and INFINITI parts. With our 30-day perfect car promise, Berman Express, and highly rated 5-star reviews, Berman Nissan of Chicago makes buying and leasing a new Nissan car, truck, or SUV easy and hassle free! We have a large selection of new INFINITI vehicles, Certified Pre-Owned, and used vehicles. We welcome all customers looking for new INFINITI vehicles like the INFINITI QX55, QX60, QX50, Q50, or used vehicles. Once you select a vehicle, we have a range of lease and financing options at our dealership for you to select. You can also shop 100% online from the comfort of your own home with Berman Express! Contact Berman INFINITI of Merrillville to experience our full lineup of INFINITI Luxury Cars, Crossovers & SUVs. We take pride in serving our customers and have established a website that will not only help you find the right new or used INFINITI car, but also help you with auto financing, car repair and service, and locating the correct INFINITI car parts for your vehicle. From the moment you take your keys to your new car, our goal is to be there with you every step of the way after with any service or maintenance you need throughout the lifespan of your vehicle! We hope to service you soon. When it’s Backed By Berman. You Can Trust In Us!

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