Star Nissan in Niles including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

5757 W. Touhy Ave
Niles, IL 60714

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Sales: 847-499-1367

Used Cars: 847-268-3114

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Star Nissan

Overall Rating:

4.4 (out of 5)

86% recommend this dealer

130 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

purchased a maxima

Reviewed by Daniel B from Mount ProspectMarch 04, 2020

Olga was extremely helpful throughout the entire process. She found a perfect car for my needs, negotiation went smooth and within short time I was able to get into my new car. Highly recommended!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Daniel, thank you kindly for your feedback and review. Welcome to the Berman family!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

4.7 (out of 5)

Pleasant experience, without the game-playing.

Reviewed by Mark from DekalbFebruary 16, 2020

My wife and I arrived unannounced, looking for a specific used Lexus that was posted on Cars.com. Luz, in sales, promptly greeted us as we drove in and facilitated a test drive and answered questions about the vehicle. The left outside mirror was not working and the Maintenance Required light was on. They allowed us to take the vehicle to have our mechanic look at it; he connected it to his diagnostic computer and we took a photo of the items he found. When we got back to Star Nissan, we negotiated the price with Luz and her manager. They came down a little bit and offered a bit more on our trade and they agreed to address the mirror and Maintenance Light issues. Thankfully there was no game-playing by them. It was a straightforward negotiating process. They did fix the mirror and took care of the Maintenance Required light by the time we picked up the vehicle. The Finance guy was also straightforward with us and organized. We financed it through my credit union. Luz went over with us how to use the features of the car. The dealership is small and pretty average looking. I highly recommend Luz. She was professional, responsive to our concerns and she refrained from pressuring us in any way. I would recommend this dealership based on this experience.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Mark, thank you kindly for your feedback and review. Welcome to the Berman family!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Mike Betancourt@ Star Nissan

Reviewed by Kristin from Saint John, INJanuary 25, 2020

Mike was very knowledgeable and patient through all my questions and I felt comfortable through the whole process. I was uncertain on which car I wanted and we talked through the pros and cons of each. I would definitely recommend him and Star Nissan.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Kristin, thank you kindly for your feedback and review. Welcome to the Berman family!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Star Nissan

Thank you for taking a minute to learn more about Star Nissan, your certified Nissan dealer serving Chicago, Niles, Skokie, Evanston, Des Plaines, Lincolnwood, and a proud member of the Berman Auto Group. We’ve been in business for over 30 years, and in that time we’ve developed a business model that puts excellence, transparency, and respect at the forefront of our relationships with the community. At our dealership, you’ll find an outstanding selection of new and pre-owned vehicles, including over 500 vehicles in stock at all times and the entire lineup of new Nissan vehicles. Star Nissan wants to do everything it can to accommodate all of its customers, which is why we have a team that reflects the communities we serve. Whether it’s Russian, Polish, Spanish, Hindi, or Urdu, we can speak your language to give you the service you deserve! With our 30-day perfect car promise, Berman Express, and highly rated 5-star reviews, Star Nissan makes buying and leasing a new Nissan car, truck, or SUV easy and hassle free!. We take pride in serving our customers and have established a website that will not only help you find the right new or used Nissan car, but also help you with auto financing, car repair and service, and locating the correct Nissan car parts for your vehicle. From the moment you take your keys to your new car, our goal is to be there with you every step of the way after with any service or maintenance you need throughout the lifespan of your vehicle! We hope to service you soon. When it’s Backed By Berman. You Can Trust In Us!

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