Star Nissan

Olga was extremely helpful throughout the entire process. She found a perfect car for my needs, negotiation went smooth and within short time I was able to get into my new car. Highly recommended!

My wife and I arrived unannounced, looking for a specific used Lexus that was posted on Cars.com. Luz, in sales, promptly greeted us as we drove in and facilitated a test drive and answered questions about the vehicle. The left outside mirror was not working and the Maintenance Required light was on. They allowed us to take the vehicle to have our mechanic look at it; he connected it to his diagnostic computer and we took a photo of the items he found. When we got back to Star Nissan, we negotiated the price with Luz and her manager. They came down a little bit and offered a bit more on our trade and they agreed to address the mirror and Maintenance Light issues. Thankfully there was no game-playing by them. It was a straightforward negotiating process. They did fix the mirror and took care of the Maintenance Required light by the time we picked up the vehicle. The Finance guy was also straightforward with us and organized. We financed it through my credit union. Luz went over with us how to use the features of the car. The dealership is small and pretty average looking. I highly recommend Luz. She was professional, responsive to our concerns and she refrained from pressuring us in any way. I would recommend this dealership based on this experience.

Mike was very knowledgeable and patient through all my questions and I felt comfortable through the whole process. I was uncertain on which car I wanted and we talked through the pros and cons of each. I would definitely recommend him and Star Nissan.