INFINITI of Naperville

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Dealer Reviews

INFINITI New Car Dealership in Naperville, IL

Overall Rating

4.7/5

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INFINITI of Naperville has been voted the #1 INFINITI Dealer Illinois through DealerRater.com for 2012, 2013, 2014, 2018, 2019, 2020 and received the "Consumer Satisfaction Award" in 2015, 2016, 2017, 2018, 2019, 2020 and 2021.

Award-winning service is just the beginning. We also offer a complimentary pick-up/delivery valet service for scheduled maintenance.

All INFINITI of Naperville Technicians are factory trained and comes with our unconditional guarantee. Contact INFINITI of Naperville at 630-445-0766 for complete details.

Need service for your new INFINITI? INFINITI of Naperville's INFINITI-trained mechanics can help.

INFINITI of Naperville Reviews

Overall Rating

4.7/5

184 out of 197 people recommended this dealer

Customer Service:

4/5

Buying Process:

3.1/5

Quality of Repair:

2.8/5

Overall Facilities:

3.9/5

Excellence in service

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

N/A

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Lauren M
in Roselle Illinois
November 26, 2020

I bought my 2013 37x in 2016 At Naperville and have had all my Service completed there. Every trip to the service dept is excellent. I work with Mr. Hicks and he always takes the best care of my car. I highly recommend Infiniti of Naperville for sales and service.

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john herbert - owner

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

N/A

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by john herbert
in naperville il
November 03, 2020

first visit to this location since i recently moved, easy to set up the visit on the computer, service to be completed was explained and finished in a reasonable time frame.

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Great Experience !

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

N/A

Overall Facilities:

5/5

Reviewed by Nic
in Des Moines, IA
July 03, 2017

I bought a car from out of state. Dealing over the phone was a simple process and way smoother than I thought it would be. When I arrived they had the car ready for me and everything else went smoothly. Everyone I met with was very friendly, I would definitely recommend this dealership to family and friends.

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Dealership Contact Information

INFINITI of Naperville 1550 W Ogden Ave
Naperville, IL 60540

Sales: 630-324-0864
Used Cars: 630-324-0525

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	Closed	8:00pm	8:00pm	8:00pm	8:00pm	7:00pm	5:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:00am	7:00am	7:00am	7:00am	7:00am	7:00am
Close	Closed	6:00pm	6:00pm	6:00pm	6:00pm	6:00pm	3:00pm

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New Car Locator New Car Inventory for INFINITI of Naperville in Naperville, IL, 60540 by make:
1 2021 INFINITI Q50 Vehicles
2 2021 INFINITI QX50 Vehicles
3 2021 INFINITI QX80 Vehicles