1205 S Milwaukee Ave
Libertyville, IL 60048

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Gregory INFINITI

Overall Rating:

3.4 (out of 5)

81% recommend this dealer

359 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Receiving a positive car buying experience is always a

Reviewed by JCrow607sMay 14, 2024

Receiving a positive car buying experience is always a delight, and Robert Cohn at Gregory Infiniti has made a significant impression with his approach to sales. His emphasis on a no-pressure environment, speed, safety, and transparency speaks volumes about his dedication to customer satisfaction. It's commendable when a salesperson keeps promises and places the customer's needs first, creating a trustworthy relationship. Such experiences not only encourage repeat business but also foster a strong word-of-mouth reputation that is invaluable in the automotive industry. Paul Balice, a Sales Manager with a 'Customer First' approach, is known for his exceptional leadership and unwavering support to his sales team. His dedication to providing an unparalleled customer experience is evident in the way he goes above and beyond in every interaction. Balice's philosophy centers around empowering his team, fostering an environment where each member is motivated to excel and innovate in their customer engagements. This not only enhances team performance but also ensures that customers receive the best possible service, reflecting the company's commitment to excellence in every facet of its operations.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Bought a '22 Q50 Sensory this week and it was such a

Reviewed by lanconaMay 09, 2024

Bought a '22 Q50 Sensory this week and it was such a great experience. Thanks!!!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I purchased a 2020 Ford Escape Hybrid from Gregory

Reviewed by plmarkowskiMarch 06, 2024

I purchased a 2020 Ford Escape Hybrid from Gregory Infinity on December 12 2023. At the time we purchased the car we were advised that Gregory had had the local Ford Dealer reviewed the car and everything was in working order. When we took the car for a test drive we asked about the fact that the turn signal would work but at a very fast rate, having owned sever Ford we knew that this in the past signaled that a bulb was out. We were told it was not the situation and it was the way he newer Fords operated. We checked all of the lights and did not find anything not working. We were able to determine that the fast sound was a problem. Took the car in to Huntley Ford and were made aware that the Gateway Module along with the Body Control Module and the LED module were all either damaged or no longer working and all have to be replaced. These are all things that should have been checked out prior to the sale of the car. Beware of buying a used car from these people were lead to believe that everything had been checked out prior to our purchase. Don't take their word one anything.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gregory INFINITI

At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information and it is our pledge to deliver you relevant correct and abundant content.
We look forward to doing business with you!

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