1205 S Milwaukee Ave
Libertyville, IL 60048

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Sales: 877-246-4757

Used Cars: 877-236-3799

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Gregory INFINITI

Overall Rating:

4 (out of 5)

80% recommend this dealer

428 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience with this dealership.

Reviewed by valferofsstFebruary 04, 2026

Great experience with this dealership. Betsy gave me a very fair price and made the whole process easy and stress-free. I also really appreciated that they gave me a ride, which was a big help and showed great customer service. Friendly staff, honest pricing, and smooth transaction. I would definitely recommend them.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your positive service experience with your INFINITI QX60. We’re glad Huber provided transparent pricing and a stress-free process, and that the shuttle ride made things convenient. We appreciate your recommendation and look forward to serving you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

My service appointment took a lot longer than expected- 3

Reviewed by janet-stichJanuary 27, 2026

My service appointment took a lot longer than expected- 3 hours turned into 5 hours.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for sharing your thoughts about your experience. We appreciate your business, Janet, and hope to see you again soon!

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I brought my car to have it checked due to a sound I was

Reviewed by ahechtJanuary 22, 2026

I brought my car to have it checked due to a sound I was hearing. After spending $240 on a diagnostic, I was told that due to oil sludge in the engine that I needed a new engine at the cost of $22,000. Because I regularly maintain my vehicle, I took it to my regular mechanic to get a second opinion. I watched as he sent a camera into the engine compartment along the path oil would take and it was completely clean and showed no sludge. My mechanic said that not only do I not need a new engine, he didn't know what you were talking about. This vehicle was the fourth vehicle I've purchased from you. I've never had any issues with your service department prior to this visit. I have to wonder whether you were actually looking at my car or someone else's when you performed the diagnostic.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gregory INFINITI

At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information and it is our pledge to deliver you relevant correct and abundant content.
We look forward to doing business with you!

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