1075 W Golf Road
Hoffman Estates, IL 60169

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Sales: 847-397-5027

Used Cars: 847-397-5027

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of INFINITI of Hoffman Estates

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

2163 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This is by far thr best car buying experience we ever had

Reviewed by ericc830October 30, 2025

This is by far thr best car buying experience we ever had after owing several vehicles at our household. Joel has provided all the information I need after I contacted him and he also sent the car video to show us the condition of car before we made a trip to his office. Offer options but Not pushing us buying additional services, Things are clear explained and take time to make sure we understand them. Overall, best car purchasing experience we have. Thank you Joel!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

From the first moment we contacted Joel, he was beyond

Reviewed by JingOctober 27, 2025

From the first moment we contacted Joel, he was beyond professional and well prepared. Customer service was clearly a #1 priority for Joel and it showed. This was hands-down the easiest and the most pleasant car purchasing experience we've ever experienced. His manager, James, also made it super easy for us to close the deal. Joel even called us the next business day to make sure we did not have any issues or additional questions. Operational Excellence through and through. Thank you Joel and James - we will be back for our next vehicle!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Buying a car can be stressful.

Reviewed by Bob cRjc.campoOctober 27, 2025

Buying a car can be stressful. Working with Joel and James and Taylor at Hoffman Estates infinity was a breath of fresh air. No high pressure tactics, just honesty, professionalism and good people.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About INFINITI of Hoffman Estates

Infiniti of Hoffman Estates | For A Great Experience

Since 1975 luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you your needs and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door we welcome you with tailored-to-you services and exclusive amenities you simply won't find at other dealerships. It's the difference between service and being served. A Zeigler Auto Group Company

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