11405 Alpharetta Hwy
Roswell, GA 30076

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Sales: 888-764-9416

Used Cars: 888-766-8558

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Roswell INFINITI of North Atlanta

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

2763 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

What an awesome experience from start to finish.

Reviewed by nchinchinNovember 17, 2023

What an awesome experience from start to finish. I purchased an Infiniti from out of state. I communicated with Kristen througout the process, and when I arrived I dealt with Wendell. They immediately made me feel like family, and I felt good about my purchase the moment I stepped into the dealership. Everyone was friendly, and I was excited about traveling to this dearlership to make this purchase. I wish I was local, I would definitely use them again and again. What a great purchasing explerience from start to finish.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for your review, we very much appreciate you and your patronage! We're so glad that you were able to connect with Kristen and Wendell, and that they provided you with such a great experience. Congratulations on your new vehicle, and please let us know if you need anything in the future, we're always here to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Jennifer and the team at Roswell Infiniti were great to

Reviewed by BrcanesNovember 07, 2023

Jennifer and the team at Roswell Infiniti were great to work with and made the process easy! Very professional and delivered on their word.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

This dealership is a scam.

Reviewed by banksshanaRBMOctober 30, 2023

This dealership is a scam. I would not recommend them to anyone . Don’t let the service advisor man by the name of FREDY F. RENTERIC or Asst. Service Manager SCOTT OWENS help you with any transaction. They don’t care about the customers . They should not even represent INFINITI. I am definitely getting a lawsuit prepared against them. The trauma I experienced is unreal.I promise this will not happen to any other customer .

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank your for your multiple reviews. Like we said before, whoever had replaced your brake pads prior to you arriving for service had never machined your rotors, hence the reason for the vibration, and the reason you brought it to us in the first place. They also cross threaded and damaged the caliper bolts, so as soon as we took them off, they could not be retightened, preventing re-assembly. It seems whoever worked on your vehicle prior to you bringing it to our location was not trained to do so and created a bigger problem. We also do a multi-point inspection on every vehicle and make recommendations for the health of your vehicle and the safety of its occupants. You are not required to make said repairs, but it would be a disservice to our customers if we don't communicate our findings. Please remember, we completed your caliper repair and charged you no labor to do so, as a courtesy.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Roswell INFINITI of North Atlanta

As one of the nation's original INFINITI dealers we have witnessed the growth of our area and what today's customers expect and demand more than ever before. Our satisfied customers many of them repeat customers come from all over Georgia and the Southeast because buying or leasing a new INFINITI from us is both a pleasant and rewarding experience. Our dealership consists of friendly helpful sales staff and expert mechanics with multiple automotive certifications. Visit Roswell INFINITI in the greater Atlanta area today and test drive your dream car or give us a call at (888) 849-9389. Now offering Shop from Home options!

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