Napleton INFINITI of Augusta in Augusta including address, phone, dealer reviews, directions, a map, inventory and more

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3315 Washington Rd
Augusta, GA 30907

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Sales: 844-327-6047

Used Cars: 855-789-7772

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 7:30pm
Tue 7:30am – 7:30pm
Wed 7:30am – 7:30pm
Thu 7:30am – 7:30pm
Fri 7:30am – 7:30pm
Sat 7:30am – 5:00pm

Reviews of Napleton INFINITI of Augusta

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

78 out of 88 people said they would recommend this dealer

3 (out of 5)

service recall

Reviewed by John Doe in AugustaApril 26, 2021

Very few new cars on the lot, lots of nice looking uses 2021 cars being sold "as is" with no warranty If I am going to buy a 2021 car, it should come with a warranty.

Customer Service 3

Buying Process N/A

Quality of Repair 4

Overall Facilities 4

Maximum rating = 5

1 (out of 5)

Poor Service

Reviewed by Don Weir in Lake Oconee, GADecember 08, 2020

Yesterday I called Napleton Infiniti in Augusta to set up an appointment to replace a mandatory ABS part recall. I explained that I lived 1.5 hrs away at Lake Oconee and was pleasantly told to come to the dealership today at 9:30am...all sounding great. So I left at 8:00am to arrive on time and within minutes I was told the dealership did not have the necessary parts to repair this recalled ABS fire danger. Three hours round trip completely wasted because this dealerships scheduling person was not taught to check with the service dept. to see if the parts were available before scheduling the appointment, very poor training. In total it will be a six hour waste of my time.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Dealer rating

Reviewed by John Mims in Savannah, GAApril 01, 2017

They are very professional and easy to work with on getting the best deal.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Napleton INFINITI of Augusta

Not only will you find INFINITI models at our dealership in Augusta we also serve Columbia, Fort Gordon and the Martinez areas. You'll also find a friendly and accommodating staff eager to assist you at our Augusta Car Dealer. When you come to Napleton INFINITI of Augusta, you get auto sales made easy! Our Augusta INFINITI location is eager to assist you in making an informed decision on your next new or used vehicle purchase.

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