GMC, Volkswagen and Subaru
New Car Dealership in West Palm Beach, FL
Overall Rating
4.7/5
Read dealer reviews
Schumacher West Palm Beach, serving Palm Beach & Palm Beach Gardens is proud to be an automotive leader in our community. Since opening our doors, Schumacher West Palm Beach has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Schumacher West Palm Beach will professionally fit you into the vehicle of your choice.
Need service for your new GMC or Volkswagen?
Schumacher Buick GMC of West Palm Beach's GMC-trained mechanics can help.
Schumacher Buick GMC of West Palm Beach Reviews
Overall Rating
4.7/5
289 out of 306 people recommended this dealer
NEVER BUY FROM SCHUMACHER BUICK GMC OF W.P.B.
Reviewed by Ed Monroy
in West Palm Beach, Florida
January 28, 2020
This last experience I had at your dealership left me feeling as though I was just a random account and not viewed as a loyal customer. Your dealership speaks of Relationship, Respect, Trust and Reward, of which none of those was afforded to me. This was far from, “the best automobile shopping experience” as promised by your dealership.
The feeling of utter disgust is beyond any level of accurately expressing this to you. I found myself in a situation where I felt like I was robbed. Your dealership did not honor our agreement of the agreed interest rate of financing at time of negotiating, nor the monetary credit by the finance manager for paying the entire lease off in one payment, the DVD Player installation and you changed the amount offered for my trade in from $5,000 to $4,500 without disclosing this. One can say, "it's only $500", however if I was off a monthly payment by $1.00 your dealership would be after that $1.00 and have me in collections.
Your dealership states that your relationship with your customers doesn’t end when they leave your lot. However, after emails, phone calls and letters regarding my complaint...to Dion Sanchez, the
General Sales Manager and Robbie Bratcher, the Sales Manager...none have been answered or acknowledged by them, your staff or your company.
I wish I would have read online reviews before coming to this dealership because I would have learned from their terrible experiences that this was not the dealership to invest the money that I work hard for.
BEST SALESMAN ALERT ¿¿¿¿¿¿¿¿¿¿
Reviewed by Karen Banasiak
in West Palm Beach
November 16, 2019
TRUE STORY! As we all know, in today’s world you gotta keep up with the wild Wild West internet because nosey people like me look for salesman off of reviews. Then, of course, I checked out social media, finding we had some mutual friends on Facebook. I reached out directly to him bypassed the automated system, all the gatekeepers and he delivered the facts and solutions via a couple texts and just like that he hand picked the perfect car for my mom! But, hold on, now he had to meet my mom and show her how to use her new high tech car!!!!!! This is where I got nervous, but once again Kyle showed his versatility and slowed it down and stepped into the older generation of baby boomers to explain and teach my non tech mom how to use touchscreen and Siri right from her steering wheel. I’d recommend him to anyone, HANDS DOWN HE IS A GREAT SALESMAN!!!!!!!
Thank you Kyle!!!
Outstanding Experience
Reviewed by Zulma Hawkins
in West Palm Beach
December 27, 2017
Larry and the whole team were professional and made the process of purchasing a new car an exceptional experience. I will definitely will consider going to them to purchase any other vehicle my family need.
Thank you,
Zulma Hawkins
