3101 Okeechobee Blvd
West Palm Beach, FL 33409

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Sales: 844-757-3811

Used Cars: 844-757-3813

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of INFINITI of the Palm Beaches

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

1120 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Alfonso was amazing to work with, great at answering my

Reviewed by Robertcollins531November 23, 2025

Alfonso was amazing to work with, great at answering my questions and terrific with communication. If I ever buy a truck again I will be going back to the same place again.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hello and thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Andre Samson was great to work with.

Reviewed by cookamhNovember 20, 2025

Andre Samson was great to work with. He was very helpful, patient and attentive to our questions and concerns.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Andre was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

This dealership should NOT be patronize or trusted.

Reviewed by Cranford davis from Knightdale, NCNovember 16, 2025

This dealership should NOT be patronize or trusted. I spent over a week negotiating with the slaes management ( Erica) . After agreeing upon a a price I made arrangements to have ths QX80 picked up bya transport company ( i paid a deposit). I then purchased a plane ticket ( i live in North Carolina). I went to my credit union and called my buyer. He was told that the buyers invoice would be emailed. We NEVER got the buyers order. My buyer readout SEVERAL TIMES..NO RESPONSE. A day later he received a TEXT ( NO decency to call ) stating the vehicle had been sold. THIS DEALERSHIP HAS NO INTEGRITY or moral business etiquette to HONOR agreements. Take you money and business elsewhere...if you value integrity.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

I apologize on behalf of everyone at Infiniti of the Palm Beaches, please know that your situation was an exception. We are known for taking ownership and caring deeply about our customers. We can’t fix the past, but you have my personal commitment to improving the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About INFINITI of the Palm Beaches

As your premier West Palm Beach INFINITI retailer we here at INFINITI of the Palm Beaches provide for your every automotive need. Please feel free to explore our website to see our extensive inventory of new and used cars and SUVs. In addition to our friendly and knowledgeable sales staff we also provide financing service and parts. As your retailer in West Palm Beach we carry a large selection of used and new vehicles.

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